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TeleDynamics Think Tank

The five trends that will define the evolution of VoIP

Posted by Daniel Noworatzky on Sep 6, 2017 3:44:00 PM

Ignore them at your own risk!

As we gear up for Channel Partners Evolution later this month in Austin, we’ve been thinking about the incredible pace at which digitization is taking over every aspect of business and the importance of a nimble enterprise structure that can continually adapt to this progress.

It can seem overwhelming keeping up with it all, so we’ve boiled it down to five trends that will define the evolution of VoIP over the next decade. Ignore them at your own risk!

 

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Topics: VoIP, SIP, Software Integration, Trends, Mobility (including remote work), Productivity, Events

More efficient meetings across the USA thanks to Konftel

Posted by TeleDynamics on Aug 30, 2017 3:54:00 PM


How often have you led or participated in a conference call where a technician had to come in to set up the call or troubleshoot? Because many conferencing systems are not intuitive enough to be operated without some training and practice, they often go underutilized and the company doesn’t fully reap the productivity and cost-saving benefits that the systems are meant to provide.

Konftel has made this problem a thing of the past with its sophisticated yet easy-to-use conferencing solutions. Here we present a customer success story that demonstrates how Olsson Associates has been using its Konftel platform to improve and simplify the communications among almost 1,000 employees across some 30 offices in seven U.S. states.

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Topics: Customer Service, Peripherals, Conferencing, Customer Success Story

You asked, we answered: Grandstream’s GDS3710 facility access solution

Posted by Guest Blogger on Aug 23, 2017 3:48:00 PM

 

Answers to the most frequently asked questions about our HD, IP door phone

By Kate Clavet, Content Marketing Specialist, Grandstream Networks

Grandstream Networks recently came out with our first facility access solution, the GDS3710 an HD, IP door phone.  It’s been a huge hit within the industry and we really enjoy using it in our offices, but as with any new product there are a lot of questions. I took this time as an opportunity to answer the most common questions, in one handy spot. Enjoy!

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Topics: Business Telephone System, Grandstream, Peripherals, Firmware Upgrades, Home Security

Don’t miss TeleDynamics’ 2017-2018 catalog

Posted by TeleDynamics on Aug 16, 2017 3:54:00 PM


Almost 3,000 products featured! Get it in print or online

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Topics: IP PBX, Trends, Leasing, Cloud, Catalog

How to protect against package theft through automated surveillance

Posted by TeleDynamics on Aug 9, 2017 3:54:00 PM

If it has happened to you, then you know what it feels like. You’ve put in an online order for an item, but it doesn’t arrive on the scheduled date. You look up the tracking number and you are informed that the package has been successfully delivered. The porch pirates have been at it again.

More purchases are now done online than in brick and mortar stores, and more than a billion packages were delivered to Americans over the past Christmas season alone. With the rise in packages being left on people’s doorsteps has come a rise in package theft. The thieves are known as porch pirates and they work either by following delivery trucks around or hanging out in neighborhoods waiting for the packages to arrive.

Home security and surveillance systems can help convict such thieves, and even deter instances of theft from occurring in the first place.

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Topics: Home Security, Surveillance

Join TeleDynamics at Channel Partners Evolution!

Posted by TeleDynamics on Aug 2, 2017 3:30:00 PM

 

As our special guest, get free or deeply discounted passes at this must-attend event

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Topics: SIP, Trends, Events

Konftel 300IPx Wins 2017 UC Product of the Year Award

Posted by TeleDynamics on Jul 26, 2017 4:01:00 PM

 

Internet Telephony magazine and the global media company TMC named the Konftel 300IPx IP conference phone, together with the Konftel Unite mobile app, as a 2017 Unified Communications Product of the Year Awardwinner.

The solution provides One-Touch Conferencing for scheduled calls and a whole new easiness to managing conference calls.

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Topics: SIP, Conferencing, Microsoft

Complement your telecommunications experience with Skype

Posted by Daniel Noworatzky on Jul 19, 2017 3:53:00 PM

In today’s connected world, it is increasingly common to have workers in different parts of the country, or even different parts of the world, collaborating over the multiple communications channels available to them. Many remote workers use OTT services like Skype to keep in touch with their clients, partners and customers in situations where a telephone call (even over VoIP) would incur a non-trivial cost.

Such calls usually require the use of a computer with a webcam and either a headset or speakers and a microphone. This makes Skype calling more complex than a simple telephone call. Skype-enabled telephony devices remove this complexity by integrating the application with the endpoint, so communicating over Skype becomes as simple as a traditional telephone call. By enabling Skype, these devices also make more features available to the user like instant messaging, presence technology, and file sharing.

In this article we list some productivity-boosting Skype- and Skype for Business-enabled products.

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Topics: OTT VOIP, Business Telephone System, Software Integration, Conferencing, Android, Microsoft

Yealink smartens up its IP conference phone with the CP960

Posted by Daniel Noworatzky on Jul 12, 2017 3:51:00 PM

Yealink has smartened up its IP conference phone with the CP960. This ergonomic, intuitive and exceptionally sleek conference phone adds the Android operating system and other enhancements to the Yealink CP860.

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Topics: VoIP, Yealink, Conferencing, Android, Product Review

VoLTE and OTT voice applications – what’s the difference?

Posted by Daniel Noworatzky on Jul 5, 2017 3:48:00 PM

When to use VoLTE vs. an OTT voice app

In a previous article, we discussed voice over LTE (VoLTE) and its implications for the enterprise VoIP phone system. All voice traffic over the LTE (also known as 4G mobile) network is packetized and conforms to modern VoIP standards, making it the first mobile telephony standard to completely circumvent the traditional circuit-switched telephony infrastructure.

In many ways, VoLTE sounds a lot like over-the-top (OTT) voice applications that leverage the same protocols for voice. In this article, we look at what OTT voice apps are, what VoLTE is in relation to OTT, and the benefits of using one, the other or both over an LTE network.

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Topics: OTT VOIP, Business Telephone System, VoIP, Software Integration, Trends, Mobility (including remote work), Mobile

Welcome to our Think Tank

In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.

If you would like elaboration on a specific topic, please let us know in the comments section.

Happy reading and thanks for stopping by!

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