If you have customers that have not yet migrated to VoIP and are thinking about making the switch, this would be a great time to do it. According to the FCC, VoIP telephone subscriptions in the U.S. have been growing at a compound annual growth rate of 10% since 2013, and retail switch access has been declining by 11% annually during the same period. At that rate, VoIP subscribers now outnumber switched access customers, and ISDN connections are quickly sliding into obsolescence. SIP trunking is becoming the standard for PSTN connectivity.

To ensure a smooth transition, start by helping your customers answer these four basic questions to set them up for success.

New Eastern Management Group study reflects input from more than 3,500 IT managers surveyed worldwide.

Case Study: long-range wireless coverage & durable handsets for stables & kennels

TeleDynamics Think Tank named Blog of the Year

We are pleased to announce that TeleDynamics has been named a silver winner in the Blog of the Year category in Best in Biz Awards.

Launched in March 2016, the Think Tank blog leverages TeleDynamics’ in-house expertise in Session Initiation Protocol (SIP), Voice over Internet Protocol (VoIP) and networking to create content that will help telephone systems channel partners build successful businesses.

 A Texas-sized thank you!

We would like to thank our customers, who by reading our articles and engaging with us through the blog have fueled its success. We are also grateful to our manufacturers and partners, who have contributed content as guest bloggers or have shared customer success stories and other content.

 “We created the Think Tank blog as a way to provide a valuable information resource for our customers,” said Maria Leyendecker, Director of Marketing at TeleDynamics. “Our relationship with our dealers is what matters most to us, and we have enjoyed leveraging this platform as one of many ways to engage with them.”

Advances in technology in the office environment often move both quickly and slowly

Back in May we reviewed Yealink’s innovative T5 smart media phones. Now, Yealink has introduced the Version 40 firmware upgrade for these phones, adding to an already impressive arsenal of features and functionalities.

Almost 90% of businesses in the United States have fewer than 20 employees, according to the United States Census Bureau. To get VoIP service, companies of this size typically use a hosted VoIP service rather than having an on-premise IP PBX. With Epygi Technologies, however, the on-premise solution becomes cost-effective, even for a micro-business with a single employee. How does Epygi do it? We had a chance to ask Mario Cuello, CEO of Epygi Technologies, about what makes them unique in their ability to deliver robust, feature-rich systems at such accessible prices.

Five Essential Sales Metrics

By Mike Schmidtmann, Trans4mers 

Many telephone dealers and ITSPs aren’t growing because they are breaking fundamental rules of sales. They don’t even realize it! How can you break the rules when you don’t know the rules? 

Here’s a metaphor to illustrate this problem and the solution. Imagine playing golf without a scorecard. Now imagine playing without knowing what “par” is for each hole. Wouldn’t that be a bit odd? Disorienting?

Your score in golf is always compared with par. If you shoot a “4” on a hole, you don’t know how good that is until you know what the par is. It could be fair, good, or great depending on whether it’s a par 3, 4, or 5. Of course, if you post a “Snowman," (an 8), that’s bad no matter what the hole is!

Many resellers play a version of this game with sales. How do we know if we are shooting bogies, pars, or birdies? Below, you will find five invaluable metrics that should be on every sales scorecard.

Review of the EdgeMarc 2900a and 2900e Enterprise Session Border Controllers

Update: Since this article was published, in 2018, Edgewater Networks was acquired by Ribbon Communications.

Edgewater Networks has added to its line of enterprise session border controllers (eSBCs) with its EdgeMarc 2900A and 2900E models. These are designed to enable enterprises and service providers to future-proof their SIP trunking and Unified Communications (UC) deployments. With built-in mechanisms for both QoS and security, they provide intelligent mechanisms allowing for both hosted PBX services as well as SIP trunking applications.

They have several features that differ from other EdgeMarc SBCs.

Key trends for WISPs from WISPAPALOOZA

Wireless Internet Service Providers or WISPs constitute a growing industry in the United States and worldwide. The WISP Association (WISPA), an advocacy organization for WISPs in the U.S., has over 650 members and 200 vendor associations. WISPA organizes an annual event called WISPAPALOOZA for the purpose of bringing together WISPs and vendors from all over the country.  Last week, Anthony Morris and Trey Smith were speaking with people about our wireless networking and telecommunications solutions at the TeleDynamics booth.

Here we cover some of the key trends this year that affect WISPs.