About 90% of businesses in the United States have fewer than 20 employees, according to the Small Business & Entrepreneurship Council. In the past, companies of this size often couldn’t benefit from PBX functionality like IVR (interactive voice response), hunt groups, hold music, and so forth, because of the high cost of installing and maintaining a PBX.
But today, things are different. Thanks to hosted VoIP service, micro-enterprises can have a phone system with even more functionality than a legacy PBX, even if they only have one user! All they need is a broadband Internet connection. With VoIP, micro-businesses can be more efficient and enjoy the same functionality that big corporations have relied on for decades.
Here we look at how a micro-enterprise can get started with VoIP and some of the benefits it can reap as a result.
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Topics:
SIP Phones,
IP PBX,
QoS,
Business Telephone System,
VoIP,
SIP,
Trends,
Mobility (including remote work)
Fashion models aren’t the only ones who accessorize. Your customers need accessories, too! If they have an IP phone system, peripherals are an easy way to instantly boost productivity. When putting together your next enterprise telephone system proposal, consider including some from this list, or browse our website for more ideas.
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Topics:
Customer Service,
SIP Phones,
Business Telephone System,
VoIP,
SIP,
Peripherals,
Mobility (including remote work),
Cordless,
Headsets,
Conferencing
Grandstream, well known throughout the world for their SIP communications solutions, will soon expand those solutions by offering a new line of Wi-Fi devices. Grandstream’s entrance into the Wi-Fi marketplace will feature a Wi-Fi access point, the GWN7610, and they will soon thereafter launch a Gigabit VPN router, which will be called the GWN7000. This product line will be a new mainstay product category from Grandstream, and it will be expanded moving forward to include a variety of routers and access points with various capabilities.
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Topics:
Wireless,
Grandstream,
Trends,
Mobility (including remote work)
Businesses are constantly trying to boost productivity so they can do more – and grow more – with less. SIP telephony is a great example of this. Compared with legacy PBX-based phone systems, IP phone systems allow companies to do much more, with less hardware and fewer resources.
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Topics:
IP PBX,
Business Telephone System,
SIP,
Total Voice Solution,
Trends,
Mobility (including remote work)
These features absolutely must be in your IP PBX suite offering
When proposing IP voice solutions to small businesses, certain applications and features are so essential that the customer won’t even consider purchasing a system without them. According to a study of more than 200 small businesses conducted by SoftwareAdvice, the phone system applications most often cited as “required” are:
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Topics:
Customer Service,
IP PBX,
Business Telephone System,
VoIP,
SIP,
Total Voice Solution,
Software Integration,
Trends,
Mobility (including remote work)
We get a lot of questions at TeleDynamics about headsets, so hopefully this post will help answer some of them. Most questions revolve around whether buying headsets is worth the investment, and whether to get corded or wireless.
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Topics:
SIP Phones,
Wireless,
Business Telephone System,
VoIP,
SIP,
Total Voice Solution,
Peripherals,
Mobility (including remote work),
Headsets
Most people understand that VOIP allows you to make calls over the Internet, thus saving lots of money in long-distance calls. But VOIP can also be a powerful productivity booster, even for businesses that don’t make a lot of long distance calls. Because IP telephony moves seamlessly between voice and data on the same network, it allows functionality that is not possible when voice is transmitted separately. Here we look at a dozen cool examples of this.
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Topics:
SIP Phones,
IP PBX,
Business Telephone System,
VoIP,
SIP,
Total Voice Solution,
Software Integration,
Mobility (including remote work)
