Two years after Yealink launched its T5 series of smart media phones, Yealink has updated this series to deliver even more productivity-focused features that will aid all levels of middle to upper management and high call-volume users. We take a look at the new models in this article.
Topics: SIP Phones, Wireless, SIP, Yealink, DECT, Productivity, Product Review, Unified Communications
(Product Review)
Yealink’s T5 series phones have been at the forefront of innovation. These phones have successfully combined multiple mature technologies to offer products with the perfect balance between simplicity and functionality. Yealink has remained true to this legacy with the introduction of the VP59, its newest flagship smart videophone.
Topics: SIP Phones, Yealink, Mobility (including remote work), Cordless, DECT, Videoconferencing, Android, Productivity, Product Review, Bluetooth, Wi-Fi, Unified Communications
Product Review
In today’s fast-paced business world, every minute counts. It can be time-consuming to schedule telephone conference meetings, book meeting rooms equipped with conference phones, and wait for everyone to arrive before beginning. Instead of having the participants come to a meeting, with Yealink’s CP930W conference phone, you can bring the meeting to the participants!
Imagine going to the procurement department, or to the sales department, to meet with colleagues there and bringing your CP930W conference phone with you. Free of wires, you can place it anywhere within your DECT coverage and begin a meeting. You could even make the warehouse an impromptu telephone conference meeting room.
Topics: SIP, Yealink, Mobility (including remote work), Cordless, DECT, Conferencing, Productivity, Product Review
Product Review
Panasonic has taken advantage of the incredible flexibility that IP telephony provides by introducing its new Mobile Softphone. It integrates with Panasonic IP telephony systems to provide versatile and adaptable unified communication services, anytime, anywhere.
Topics: VoIP, Peripherals, Mobility (including remote work), Productivity, Product Review
The U.S. mobile worker population will grow steadily to 105.4 million in 2020, according to a forecast from International Data Corporation (IDC). By the end of the forecast period, IDC expects mobile workers to account for 72% of the total U.S. workforce.
If your communications infrastructure is not set up to handle the needs of mobile workers, your business could be missing out on gains in productivity and employee loyalty. Since adequately equipped mobile workers can do their job anywhere, they can perform on the go without having to wait until they get back to their desk to implement certain tasks. A study conducted by Staples found that 76% of telecommuters are more willing to put in extra time on work and report being more loyal to their company since telecommuting.
Here are six ways that you can leverage your VoIP telephony system to enable workforce mobility.
Topics: VoIP, Trends, Mobility (including remote work), DECT, Videoconferencing, Productivity, Wi-Fi
We speak a lot about unified communications and how network convergence allows it. Getting your customers migrated to VoIP is the first step to introducing them to unified communications (UC). Once that is established, they will be much more likely to embrace UC if you can show them the business problems it can help solve.
In this article, we look at some of the key drivers of demand for UC, which you can keep in mind when selling systems upgrades to your customers.
Topics: Customer Service, Business Telephone System, VoIP, Total Voice Solution, Software Integration, Productivity
As unwanted and unexpected as they are, crises do happen, and being unprepared only makes them worse. In a 2017 PwC survey, 65 percent of respondents reported experiencing at least one crisis in the past four years. Despite their prevalence, a 2013 study by Freshfields Bruckhaus Deringer found that more than 40% of respondents had no type of plan in place for dealing with a crisis.
Regardless of your customer’s current state of readiness, you can help them improve their security measures and crisis response even more with applications that run on their data network. And, if they have an on-premise IP PBX, they already have an arsenal of tools available in their existing system.
Topics: IP PBX, Business Telephone System, VoIP, Total Voice Solution, Software Integration, Productivity, Home Security, Surveillance
A decade ago, it would have been rare to meet someone who could carry out their profession from anywhere. For most, “going to work” involved physically going to a place of business. Today, because of the swift development of collaboration tools and the ubiquitousness of connectivity to the internet, working from anywhere is not only an option, but is often preferred by both employer and employee. Studies have shown that a mobile workforce tends to be more productive and experience higher job satisfaction.
Voice over IP (VoIP) technology is one of the major facilitators of employee mobility. Here we highlight some of the functionalities and tools that allow for a seamlessly mobile workforce.
Topics: Business Telephone System, SIP, Mobility (including remote work), Productivity
Even in this digital age, your business can’t afford to ignore voicemail
There’s a lot of talk out there about the obsolescence of voicemail. But companies that don’t give importance to voicemail do so to the detriment of their customers' experience.
CRM.com reported that small- and mid-sized businesses experience up to 75% voicemail abandonment, referring to the people that call the company but hang up without leaving a message when transferred to voicemail.
This startling statistic is in part fueled by a lack of responsiveness on the part of the voicemail recipient. According to Nuance, 27% of those surveyed reported that when they get a voicemail, they feel burdened by the process of retrieving and listening to it, and 19% said they actually get annoyed when they receive a voicemail!
Luckily, it’s possible to have the best of both worlds and reap the benefits of voicemail while removing the hassle for company associates.
Topics: IP PBX, Business Telephone System, Mobility (including remote work), Productivity, Voicemail
Ignore them at your own risk!
As we gear up for Channel Partners Evolution later this month in Austin, we’ve been thinking about the incredible pace at which digitization is taking over every aspect of business and the importance of a nimble enterprise structure that can continually adapt to this progress.
It can seem overwhelming keeping up with it all, so we’ve boiled it down to five trends that will define the evolution of VoIP over the next decade. Ignore them at your own risk!
Topics: VoIP, SIP, Software Integration, Trends, Mobility (including remote work), Productivity, Events
