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TeleDynamics Think Tank

Equipping employees to use their enterprise IP phones at home

Posted by Daniel Noworatzky on Mar 25, 2020 10:33:00 AM

With more employees working from home to comply with social distancing measures currently in place, TeleDynamics has been getting a lot of requests for help with getting employees operational from home. In this article, we will review a number of ways you can enable an employee to use their company IP phone from home, as well as other methods for making and receiving calls without the need for special hardware.

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Topics: SIP Phones, Mobility (including remote work), Mobile, Cloud, Voicemail, Switches, Microsoft

SDN: The cutting edge of network design

Posted by Daniel Noworatzky on Oct 9, 2019 10:50:00 AM

A major challenge inherent in designing and maintaining an enterprise network is the administration costs. Software-defined networking (SDN) can dramatically reduce both the hard costs (money) and soft costs (time) of managing a network. Although this tends to be the most compelling argument in favor of using SDN, it in fact offers may more advantages than this. In this article, we introduce SDN and examine some of its key benefits.

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Topics: Trends, Productivity, Routers, Network Design, Gateway, Switches, Unified Communications

Spotlight on Cisco

Posted by Daniel Noworatzky on May 1, 2019 10:50:00 AM

Cisco is a name familiar to almost anyone who has worked in networking or telecommunications over the past few decades. Founded in the mid-1980s, it pioneered some of the most fundamental concepts in networking, including LANs, WANs, and multiprotocol routing. In this article, we take a closer look at Cisco and its cutting-edge networking and telecommunications solutions.

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Topics: SIP Phones, Headsets, Gateway, Switches, Cisco

Quality of service must-haves for converged networks

Posted by Daniel Noworatzky on Nov 7, 2018 10:49:00 AM

IP Telephony features are not always “plug-and-play.” Rather, they must be configured to function properly. This is equally true when dealing with quality of service (QoS) on a network that transmits both data and voice (i.e., a converged network).

Companies commonly find that when they install their VoIP system on a preexisting data network, it works great at first. Days or weeks later, however, users complain of poor voice quality and intermittent disconnections. The network has not changed, so what’s going on?

In this article, we’ll see why QoS is a fundamental part of your network design for voice, and examine five configurations that should always be employed to achieve high-quality voice on a converged network.

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Topics: QoS, VoIP, Routers, Network Design, Switches

QoS for VoIP networks: IntServ versus DiffServ

Posted by Daniel Noworatzky on Oct 17, 2018 10:48:00 AM

Your customer using a legacy phone system decides to switch to voice over internet protocol (VoIP). They install an IP PBX and buy some IP phones. Great, they’re all set, right? Wrong. Without configuring their data network for quality of service (QoS), they will experience a severe deterioration in voice quality and may regret making the decision to switch. Yes, the IP PBX and the IP endpoints will already be configured for QoS. But what about other parts of the network like the pre-existing routers, switches and firewall? All it takes is one missing link for the whole system to be compromised.

QoS is a big topic. In this article, we’ll look at two main approaches to QoS: IntServ and DiffServ, their strengths and limitations, and when to use which one.

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Topics: QoS, Business Telephone System, VoIP, Routers, Network Design, Switches

Netgear’s Insight access layer switches are hard to beat

Posted by Daniel Noworatzky on Jun 13, 2018 3:54:00 PM

Product Review

Netgear, a company with a heritage spanning over 22 years (an eternity in the telecom market), is steadily gaining prestige and recognition for the quality of its products and their attractive quality/price ratio (QPR). 

In this article we review Netgear's Insight Managed Gigabit Ethernet/10G SFP+ Smart Cloud Switches, which are incredibly feature-rich considering their affordable price point!

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Topics: Network Design, Product Review, Switches

Spotlight on ADTRAN

Posted by Daniel Noworatzky on May 30, 2018 3:48:00 PM


This week we focus on ADTRAN, a global provider of telecommunications networking equipment and internetworking products that has stood the test of time in a volatile and dynamic market by maintaining a solid level of market innovation and reliability. In this article we review ADTRAN’s network switches, routers and media gateways.

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Topics: VoIP, Routers, Gateway, Switches

Welcome to our Think Tank

In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.

If you would like elaboration on a specific topic, please let us know in the comments section.

Happy reading and thanks for stopping by!

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