Product Review

Companies are continually striving to discover new workplace philosophies that will maximize the productivity of their employees. Google, Apple, and Facebook are just some examples of organizations that are introducing innovative workspace and workplace designs. Most of these are moving away from the traditional “employee tied to a desk” standard by freeing up their staff and providing for mobility within the workspace.

Yealink’s W60B DECT IP Phone Base Station is an ideal ally to aid any small- to medium-sized business in achieving such employee mobility. Since it is easy to deploy, flexible in its functionality, and rich in features, it provides for all the requirements of any internally mobile workforce.

 

Topics: SIP Phones, Wireless, Business Telephone System, VoIP, Yealink, DECT

Ignore them at your own risk!

As we gear up for Channel Partners Evolution later this month in Austin, we’ve been thinking about the incredible pace at which digitization is taking over every aspect of business and the importance of a nimble enterprise structure that can continually adapt to this progress.

It can seem overwhelming keeping up with it all, so we’ve boiled it down to five trends that will define the evolution of VoIP over the next decade. Ignore them at your own risk!

 

Topics: VoIP, SIP, Software Integration, Trends, Mobility (including remote work), Productivity, Events

Yealink has smartened up its IP conference phone with the CP960. This ergonomic, intuitive and exceptionally sleek conference phone adds the Android operating system and other enhancements to the Yealink CP860.

Topics: VoIP, Yealink, Conferencing, Android, Product Review

When to use VoLTE vs. an OTT voice app

In a previous article, we discussed voice over LTE (VoLTE) and its implications for the enterprise VoIP phone system. All voice traffic over the LTE (also known as 4G mobile) network is packetized and conforms to modern VoIP standards, making it the first mobile telephony standard to completely circumvent the traditional circuit-switched telephony infrastructure.

In many ways, VoLTE sounds a lot like over-the-top (OTT) voice applications that leverage the same protocols for voice. In this article, we look at what OTT voice apps are, what VoLTE is in relation to OTT, and the benefits of using one, the other or both over an LTE network.

Topics: OTT VOIP, Business Telephone System, VoIP, Software Integration, Trends, Mobility (including remote work), Mobile

As investments in the legacy circuit-switched voice network wane, national telephone operators are directing their energies to mobile and IP networks. This focus has brought about many “Voice over X” or VoX technologies over the past few years. While VoIP (voice over IP) is one of the most important ones, many related technologies are also proliferating such as VoWiFi, VoDSL, and VoZigbee. The VoX technology we examine in this article is voice over Long-Term Evolution or VoLTE, which has exciting implications for enterprise VoIP telephone systems.

Topics: Business Telephone System, VoIP, SIP, Trends, Mobile

 

 

We had a chance to speak with Tommy Lee, VP of sales at VTech. Before VTech Holdings Limited acquired 100% of the share capital of Snom Technology, GmbH  in a transaction that was completed in November of last year, Tommy was president of Snom, Inc., an American subsidiary of Snom Technology, GmbH.

In this exclusive interview, Tommy speaks candidly about what customers can expect from the two brands post-acquisition.

Topics: SIP Phones, Business Telephone System, VoIP, Trends, VTech, Snom

Part 2 of 2: Cloud communications offer many advantages, but some businesses benefit less than others

In Part 1 of this series, we reviewed some advantages of cloud-based unified communications (UC). Among other things, we emphasized the ease of use, streamlined functionality, and cost savings of this platform as compared with a similar on-site deployment. However, there are situations where cloud-based UC is less advantageous. In this article, we look at the prerequisites for using UC over the cloud as well as some specific examples.

Topics: Business Telephone System, VoIP, Total Voice Solution, Trends, Business Continuity, Productivity, Cloud

Part 1 of 2: The cloud-based UC trend and its business advantages

Topics: Customer Service, Outsourcing, VoIP, Trends, Cloud

There are many ways the IoT can leverage, and be leveraged by, VoIP systems to create a more productive workplace.

Topics: VoIP, SIP, Peripherals, Software Integration, Trends, Productivity

Are you hearing both sides?

 

 

By Kate Clavet, Marketing Specialist, Grandstream Networks

The very technology that makes VoIP so efficient can also indirectly cause one-way audio issues.

VoIP stands for Voice over Internet Protocol (VoIP), indicating that the communication travels over the internet in little packets using RTP (Real-Time Transport Protocol). Since the packets are traveling through the internet, they must pass through firewalls and network address translation (NAT). Due to the tricky nature of firewalls, a common complaint of customers and installers alike is that either the caller or callee cannot hear the other party. Although this is a common inquiry and topic for support tickets, it is also rather easy to fix.

Topics: Business Telephone System, VoIP, SIP, Grandstream, Troubleshooting