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TeleDynamics Think Tank

How TeleDynamics facilitates cloud communications

Posted by TeleDynamics on May 27, 2020 10:00:00 AM

Last week, TeleDynamics CTO Daniel Noworatzky joined Doug Green, publisher of Telecom Reseller, for a special podcast for the Cloud Communications Alliance and TR Publications. Among other topics, they discussed today's Cloud Communications Alliance (CCA) virtual event (this is a not-to-miss free online event happening today, May 27! Details on how to attend are included in this article). They also touched upon some of the innovative ways TeleDynamics supports our customers with their cloud communications needs. Keep reading for the highlights and for a link to listen to the full podcast.
 

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Topics: Customer Service, Business Telephone System, Cloud, Events, Business Strategy, News, Unified Communications

Six steps to enabling a work-from-home environment

Posted by Daniel Noworatzky on Apr 22, 2020 10:30:00 AM

The COVID-19 pandemic is impacting businesses around the world. Organizations are being forced to maneuver in a new world of security and privacy issues related to a remote workforce involving hardware and software needs, as well as employee access policies. While working from home may be a new and foreign concept to some companies, the cloud-based tools they use everyday have made it infinitely easier to continue operations and serving their customers with the same level of quality of service, support and communications that their brick and mortar operations have sought to provide.

So, as resellers and service providers of VoIP and uCast services, one of the most critical components in enabling a successful work-from-home experience for your customers (and their customers) is to keep the phone services operating as normally as possible. In this article, we suggest six steps to enabling an effective work-from-home (WFH) environment.

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Topics: Firmware Upgrades, Mobility, Video Conferencing, Business Continuity, conferencing, Productivity, Cloud, Business Strategy, Unified Communications, Konftel

SIP trunks vs SIP extensions: Which to choose?

Posted by Daniel Noworatzky on Apr 8, 2020 10:50:00 AM

Telephony solutions come in all shapes and sizes and can be customized to suit the specific needs of each individual business. But with so many choices, it can be confusing for customers to distinguish between the various options available. This is no less the case when it comes to choosing a VoIP service.

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Topics: VoIP, SIP, Network Design, Cloud, WAN technology

Equipping employees to use their enterprise IP phones at home

Posted by Daniel Noworatzky on Mar 25, 2020 10:33:00 AM

With more employees working from home to comply with social distancing measures currently in place, TeleDynamics has been getting a lot of requests for help with getting employees operational from home. In this article, we will review a number of ways you can enable an employee to use their company IP phone from home, as well as other methods for making and receiving calls without the need for special hardware.

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Topics: SIP Phones, Mobility, mobile, Cloud, Skype, voicemail, Switches

Network function virtualization (NFV) and its benefits for VoIP

Posted by Daniel Noworatzky on Jan 8, 2020 2:51:04 PM

In today's virtual world, telecom and network services have come a long way, from being offered using locally installed, standalone monolithic servers to ethereal entities residing in the cloud. This evolution has touched every part of network service provisioning, and one of the most fascinating facets of this trend is that the network infrastructure itself can be virtualized.

Network function virtualization (NFV) is a network architecture philosophy that virtualizes the network infrastructure. In this article, we take a look at what NFV is, how it works, how it fits in with other virtualization technologies, and how it can be of benefit for enterprise networks.

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Topics: Trends, Network Design, Cloud

Private, public and hybrid cloud deployments for VoIP services

Posted by Daniel Noworatzky on Dec 4, 2019 10:46:00 AM

The cloud is used to offer services directly to the end user, as well as to provide a platform on which vendors can develop their online applications (including VoIP) for their customers. In a previous article, we covered SaaS, PaaS and IaaS as the three most prominent cloud-based models that are used to offer services to clients. In this article, we take a more in-depth look at the various cloud deployment models that are available (including private, public and hybrid) and how they are useful for businesses of different sizes. The article concludes with the factors to consider when choosing which deployment model to use when offering VoIP and other cloud services to your customers.

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Topics: Customer Service, Business Telephone System, VoIP, Total Voice Solution, Trends, Cloud, Business Strategy, Unified Communications

TeleDynamics teams up with netsapiens

Posted by Guest Blogger on Nov 20, 2019 10:50:00 AM

TeleDynamics & netsapiens partnership supports service provider customers at every stage of growth

By Jason Beckett, VP Sales, netsapiens

TeleDynamics and netsapiens recently hosted a joint training seminar to help our distribution partners navigate the complexities of the different – and often competing – channels within the telecommunications sector, and show them how netsapiens can enable service providers at every stage of growth.

Whether you are a telephone systems installer that resells (or would like to resell) hosted VoIP services to your customers, or a hosted service provider in your own right, netsapiens has the powerful cloud communications platform and flexible pricing model that puts YOU in control and supplies everything you need to start in, expand in, and dominate in the telecommunications industry. Read on to learn how our industry-disruptive platform can enable you to boost your ROI and grow your business!

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Topics: Customer Service, Cloud, Business Strategy, News, Unified Communications

Yealink’s Microsoft-certified device portfolio

Posted by Daniel Noworatzky on Jun 19, 2019 10:44:00 AM

Product Review

If any of your customers have partnered with Microsoft for their communication and collaboration needs, or are considering doing so, then this article will be of special interest to you. Yealink has expanded its portfolio of Microsoft-certified devices that are integrated with Skype for Business as well as Microsoft Teams, meaning that these powerful collaboration tools are now accessible via Yealink’s physical communications devices.

In this article, we examine the advantages that businesses can gain through the integration of Microsoft Teams and Skype for Business with Yealink’s solutions.

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Topics: SIP Phones, Yealink, Software Integration, Video Conferencing, Productivity, Product Review, Cloud, Skype, Unified Communications

TP-Link Omada Cloud Controller

Posted by Daniel Noworatzky on Apr 24, 2019 10:54:00 AM

Product Review

If you want to get your wireless network up and running quickly, and for a reasonable price, the TP-Link Omada solution is ideal. It provides both easy-to-install procedures and reliable, high-quality components for networks with anywhere from two to two hundred or more access points.

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Topics: Wireless, Mobility, Product Review, Cloud, Wi-Fi, TP-Link

Channel Partners round up

Posted by Daniel Noworatzky on Apr 17, 2019 10:47:00 AM

Did you miss Channel Partners in Las Vegas last week? Fear not - we've jotted down some of the key themes for you. Take note!

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Topics: Trends, Network Security, Cloud, Events, News, IoT, Unified Communications

Add a Comment:

Welcome to our Think Tank

In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.

If you would like elaboration on a specific topic, please let us know in the comments section.

Happy reading and thanks for stopping by!

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