In December 2020, Panasonic announced to its partners that it will be closing its business communications division over the next two years. If you have recently invested in a Panasonic communications system, not to worry. In this article, we present some alternatives to help you develop a suitable and cost-effective transition strategy. For more details, watch the replay of our recent webinar where representatives from Grandstream, Yeastar and NEC describe alternative solutions.
Topics: IP PBX, Business Telephone System, Grandstream, Yeastar, Panasonic, Unified Communications, NEC
Product Review
With Yeastar’s new P-Series PBX System, SMEs can experience value and possibilities that go beyond a traditional telephony system. In this article we take a deeper look at this offering from Yeastar, which was featured in the company’s 2021 kickoff virtual event on 28 January 2021.
Topics: IP PBX, Total Voice Solution, Software Integration, Mobility (including remote work), Videoconferencing, Productivity, Product Review, Yeastar, Unified Communications
There is no doubt that the mandated measures in response to the COVID-19 pandemic have had an adverse effect on learning. Many refer to a global ‘learning poverty’ crisis as over 1.6 billion students have been out of school. For half of those students, school closures have exceeded seven months.
Remote learning solutions are being adopted at breakneck speeds to alleviate this problem. In this article, we look at the success of St. Jude School in Elyria, Ohio with Konftel’s distance learning equipment.
Topics: Trends, Mobility (including remote work), Videoconferencing, Customer Success Story, Unified Communications, Konftel
Given the increasing mobility of the global work force, enabling users to interact with your VoIP endpoints via a web or mobile app interface will arguably be one of the most significant integrations that will be leveraged for business telephony systems in 2021. In this article, we examine how and why to integrate your VoIP system with WebRTC.
Topics: VoIP, Grandstream, Software Integration, Trends, Mobility (including remote work), Productivity, Cloud, Yeastar
Product Review
In today’s world, businesses have to pivot on a moment’s notice in order to survive. They need communications systems that are scalable and flexible enough to handle a mix of onsite and remote workers, as well as be used with a variety of enterprise and employee-owned devices, not to mention enhanced security to enable users to connect to the network in a variety of ways. Grandstream’s UCM6300 ecosystem is up to the task.
In this article we examine Grandstream’s UCM solutions that help companies adapt and thrive in a changing landscape.
Topics: Business Telephone System, Total Voice Solution, Grandstream, Trends, Mobility (including remote work), Product Review, Cloud, Unified Communications
Product Review
The GVC3212 HD video conferencing endpoint is the newest addition to Grandstream’s GVC32xx series of videoconferencing systems. Built with today’s communications needs in mind, the GVC3212 is a compact and affordable solution for remote workers and small conference rooms. Keep reading to learn more about what makes this device particularly useful for working from just about anywhere.
Topics: Grandstream, Videoconferencing, Product Review
The North American Numbering Plan (NANP), which is the numbering plan used in the United States, Canada, Puerto Rico and certain other locations, can sometimes present unusual limitations on phone number moves, adds or changes, and on certain operations of your telephony network. In this article, we provide a quick overview of these to help you ensure compliance when it comes to caller ID configurations, number portability, and more.
Topics: Business Telephone System, Regulations
The benefits that voice over IP (VoIP) provides for the communications needs of all types of organizations are almost endless, including mobility, flexibility, economy, and interoperability. One advantage that is key to the future of the technology is its ability to be easily integrated with many different software platforms using what are known as application programming interfaces (APIs).
In this article, we examine why VoIP integrations are so important and what they mean for communications, both today and in the future.
Topics: VoIP, Yealink, Software Integration, Trends, Productivity, Unified Communications
Within the context of a global pandemic and the uncertainty that comes with it, even the most basic necessity of receiving medical attention when you need it is not that straightforward anymore. New and innovative technologies are needed to ensure that everyone has access to medical services.
Topics: Peripherals, Trends, Mobility (including remote work), Videoconferencing, Product Review, Unified Communications, Konftel
There’s a lot more to music on hold (MoH) than you may think. Using it to your fullest advantage can go a long way towards improving your customer’s experience with your company. In this article we take a look at how MoH works and offer some tips on how you can maximize its benefit for your business.
Topics: Customer Service, VoIP, Total Voice Solution, Software Integration, Business Strategy, Unified Communications
