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TeleDynamics Think Tank

Review of Grandstream’s GXV3610 IP surveillance cameras

Posted by Daniel Noworatzky on Mar 27, 2019 10:52:00 AM

Product Review

Grandstream’s GXV3610 HD and FHD fixed dome IP cameras provide state-of-the-art indoor/outdoor, day/night surveillance. Easily installable almost anywhere, they are weatherproof, equipped with a 3.6 mm lens, and perfect for wide-angle monitoring of nearby subjects in crowded environments. What's more, they are compatible with a wide array of other surveillance equipment to become an integral part of your overall surveillance system. 

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Topics: Grandstream, Product Review, Cloud, Surveillance, Unified Communications

How IPv6 Benefits VoIP

Posted by Daniel Noworatzky on Mar 20, 2019 10:50:00 AM

Internet Protocol Version 6 is the next-generation protocol on which the future of the internet, and a huge part of telecommunications in general, is based. In this article, we review the characteristics of IPv6 and examine its benefits and challenges when applied to voice over IP, as well as suggest some practical tips for your deployments.

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Topics: VoIP, Trends

The missing piece in the phone system installer's puzzle

Posted by Guest Blogger on Mar 13, 2019 10:51:00 AM

Three reasons your customer should not be recording their own IVR greetings

Introducing an exclusive offer for TeleDynamics dealers - see details below!

By Allison Smith, The IVR Voice.com

You’re an installer. You’re on the front lines of ensuring that companies – large or small – have their telecommunications systems installed, scaled to the appropriate size, and working seamlessly. You’re part engineer, part salesperson, and a huge part problem-solver in the installing and maintaining of telephony systems.

You’re actually putting together an intricate puzzle. But most installers don’t realize that a significant piece of that puzzle is missing.

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Topics: Customer Service, Outsourcing, Business Telephone System, VoIP, Total Voice Solution

VoIP protocols: H.323 and MGCP as alternatives to SIP

Posted by Daniel Noworatzky on Mar 6, 2019 10:52:00 AM

Part 2 of 2

When it comes to VoIP signaling, SIP is by far the most widely-used protocol. But, there are other protocols, as well, and being familiar with them is helpful when establishing interoperability between systems or deploying specialized installations. In this article, we’ll discuss the H.323 protocol suite and the media gateway control protocol (MGCP), and look at applications for which they are best suited.

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Topics: VoIP, Network Design, Gateway, Voice Protocols

Best practices for connecting faxes to IP networks

Posted by Daniel Noworatzky on Feb 27, 2019 10:46:00 AM

As widespread as IP telephony and unified communications are, it is often assumed that all analog technologies leveraging telephony systems have advanced sufficiently to use VoIP. However, this is not the case. There are several useful and, for some businesses, vital applications that continue to operate in analog form. In this article, we’ll look at fax machines specifically, and how to integrate them into your VoIP network.

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Topics: VoIP, Peripherals, Gateway, FoIP

What’s impressive about Panasonic’s KX-TGP600 SIP-DECT phone system

Posted by Daniel Noworatzky on Feb 19, 2019 10:52:00 AM

Product Review

Panasonic has introduced the KX-TGP600 cordless telephony base station plus handset package, offering all of the benefits of DECT and SIP technologies in a sleek, elegant and turnkey solution, for an incredibly affordable price. Requiring only an internet connection and a subscription to an online SIP provider, your SMB can be up and running with a telecom system within minutes. 

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Topics: SIP Phones, Business Telephone System, SIP, Cordless, DECT, Product Review, Panasonic

Know your protocols: VoIP protocols that work together with SIP

Posted by Daniel Noworatzky on Feb 13, 2019 10:50:00 AM

VoIP protocols, part 1

When we talk about VoIP, the most prominent and widely used protocol is Session Initiation Protocol (SIP). But SIP doesn’t operate alone. There are many other protocols involved in IP telephony that function alongside SIP or even in the place of it. It is important for a telecom engineer to be familiar with these protocols, to know what they do and how they can be leveraged on the telecommunications network.

In this article, we’ll look at the companion protocols that work in conjunction with SIP. In a future article, we will focus on protocols that can be used as alternatives to SIP.

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Topics: SIP

Keep your VoIP E911 service in compliance with this checklist

Posted by Daniel Noworatzky on Feb 6, 2019 10:51:00 AM

Enhanced 911 (E911) works differently for VoIP than for PSTN landlines. With a few simple steps, you can make sure that 911 operators and first responders receive accurate location information from calls made from your network, so you can protect your workers and stay compliant with the prevailing regulations. To cover your bases, use our handy checklist below.
 

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Topics: VoIP, Regulations, E911

VoIP and the law: Your rights and obligations

Posted by Daniel Noworatzky on Jan 30, 2019 11:50:00 AM

Even as VoIP has become widespread, governments are still figuring out how to regulate it. In the United States, the Federal Communications Commission (FCC) is responsible for creating the regulatory framework for both the PSTN (public switched telephone network) and VoIP telephony.

In this article, we look at how FCC regulations affect both internal enterprise VoIP installations and Internet Telephony Service Providers (ITSPs), and how they impact your VoIP deployments.

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Topics: VoIP, Trends, Regulations

The wonderful world of voice codecs

Posted by Daniel Noworatzky on Jan 23, 2019 10:48:00 AM

Demystifying codecs, part 2

Different VoIP codecs digitize sound differently. Knowing which codec to use for a given application will allow you to better optimize your telephony implementations.

In this article, we examine the most commonly used codecs for VoIP, including the the G.711, G.729, G.722, G.726, iLBC and Opus codecs, and identify the situations for which each one is best suited.

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Topics: VoIP, Codecs

Welcome to our Think Tank

In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.

If you would like elaboration on a specific topic, please let us know in the comments section.

Happy reading and thanks for stopping by!

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