If you’re looking to grow your business, consider serving micro-enterprises with 1-20 employees. According to the Census Bureau’s Annual Survey of Entrepreneurs, firms with between 1-20 employees made up 89% of all U.S. firms in 2016. While this has traditionally been an underserved market when it comes to VoIP telecommunications, more and more equipment manufacturers are offering products tailored to their needs. In this article, we review some cutting-edge devices that are ideal for micro-enterprises.

Topics: Customer Service, SIP Phones, IP PBX, Business Telephone System, VoIP, Grandstream, Yealink, Trends, Mobility, Headsets, Leasing, Video Conferencing, conferencing, Android, Product Review, Business Strategy, Bluetooth, Yeastar, Avaya

Product Review

Have you ever wanted to bring your teleconference with you wherever you go? You may be visiting a client and need to add some partners back at headquarters into the discussion, and there’s no readily available conference phone to use on the premises. No problem, just whip out your Avaya B109 conference phone, pair it with your mobile phone, and begin the conversation!

Topics: Mobility, conferencing, Product Review, Unified Communications, Avaya

Product Review

In today’s fast-paced business world, every minute counts. It can be time-consuming to schedule telephone conference meetings, book meeting rooms equipped with conference phones, and wait for everyone to arrive before beginning. Instead of having the participants come to a meeting, with Yealink’s CP930W conference phone, you can bring the meeting to the participants!

Imagine going to the procurement department, or to the sales department, to meet with colleagues there and bringing your CP930W conference phone with you. Free of wires, you can place it anywhere within your DECT coverage and begin a meeting. You could even make the warehouse an impromptu telephone conference meeting room. 

Topics: SIP, Yealink, Mobility, Cordless, DECT, conferencing, Productivity, Product Review

TeleDynamics is proud to partner with companies that have a rich history of success and innovation. For this reason, we are pleased to showcase Polycom, a company that has been manufacturing state-of-the-art unified collaboration endpoints and equipment for almost three decades.

This week we take a closer look at Polycom and the impressive solutions that have made it a market leader in conferencing and collaboration.

Topics: SIP Phones, Video Conferencing, conferencing, Cloud, Polycom

Advances in technology in the office environment often move both quickly and slowly

Topics: VoIP, SIP, DECT, conferencing, Product Review

 

IP telephony and its related technologies have matured over the past decade. As competition grows among IP telephony vendors, product designers are packing more options, functionality, and bells and whistles into their products. This sometimes results in making IP telephones and their accessories more complicated to operate. 

Yealink seems to have cut through the hype of multi-functional devices by designing and offering a simple, intuitive and easy-to-use device that performs specific and specialized functions, and performs them flawlessly. This is definitely the case with Yealink’s new CP920 touch-sensitive HD IP Conference Phone.

 

Topics: Yealink, conferencing, Product Review

How often have you led or participated in a conference call where a technician had to come in to set up the call or troubleshoot? Because many conferencing systems are not intuitive enough to be operated without some training and practice, they often go underutilized and the company doesn’t fully reap the productivity and cost-saving benefits that the systems are meant to provide.

Konftel has made this problem a thing of the past with its sophisticated yet easy-to-use conferencing solutions. Here we present a customer success story that demonstrates how Olsson Associates has been using its Konftel platform to improve and simplify the communications among almost 1,000 employees across some 30 offices in seven U.S. states.

Topics: Customer Service, Peripherals, conferencing, Customer Success Story

 

Internet Telephony magazine and the global media company TMC named the Konftel 300IPx IP conference phone, together with the Konftel Unite mobile app, as a 2017 Unified Communications Product of the Year Awardwinner.

The solution provides One-Touch Conferencing for scheduled calls and a whole new easiness to managing conference calls.

Topics: SIP, conferencing, Skype

In today’s connected world, it is increasingly common to have workers in different parts of the country, or even different parts of the world, collaborating over the multiple communications channels available to them. Many remote workers use OTT services like Skype to keep in touch with their clients, partners and customers in situations where a telephone call (even over VoIP) would incur a non-trivial cost.

Such calls usually require the use of a computer with a webcam and either a headset or speakers and a microphone. This makes Skype calling more complex than a simple telephone call. Skype-enabled telephony devices remove this complexity by integrating the application with the endpoint, so communicating over Skype becomes as simple as a traditional telephone call. By enabling Skype, these devices also make more features available to the user like instant messaging, presence technology, and file sharing.

In this article we list some productivity-boosting Skype- and Skype for Business-enabled products.

Topics: OTT VOIP, Business Telephone System, Software Integration, conferencing, Android, Skype

Yealink has smartened up its IP conference phone with the CP960. This ergonomic, intuitive and exceptionally sleek conference phone adds the Android operating system and other enhancements to the Yealink CP860.

Topics: VoIP, Yealink, conferencing, Android, Product Review