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TeleDynamics Think Tank

Yealink UC Workstation and DECT wireless headset

Posted by Daniel Noworatzky on Feb 24, 2021 10:41:00 AM

Product Review

Over the years, Yealink has repeatedly redefined business communications and collaboration, introducing new and innovative solutions. Yealink has done this once again with the introduction of the UC Workstation, a truly revolutionary step in improving workspace and employee productivity.

Here we examine some of the most intriguing features of this new product that will help to get your business to the next level of productivity.

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Topics: Wireless, VoIP, Total Voice Solution, Yealink, Cordless, DECT, Headsets, Productivity, Product Review, Unified Communications

Konftel Cam10 webcam: Compact design, big performance

Posted by Daniel Noworatzky on Feb 17, 2021 10:51:00 AM

Product Review

When conferring with your colleagues, partners, or customers online, it’s important to be clearly seen and heard. Words as well as facial expressions, gestures, and body language all contribute to effective communication. The Konftel Cam10 high-quality webcam allows you to transmit all these forms of communication at a highly accessible price point, making your videoconferences the next best thing to being there.

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Topics: Video Conferencing, conferencing, Product Review, Unified Communications, Konftel

Helpful VoIP integrations for managing remote teams

Posted by Daniel Noworatzky on Feb 10, 2021 10:48:00 AM

The integration of VoIP systems with business productivity applications can help you reach the next level of efficiency, synergy and collaboration.

One of the most profound changes that businesses have experienced over the past year is the increased need for effectively managing remote teams.

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Topics: VoIP, Yealink, Software Integration, Trends, Mobility, Productivity, Skype, Yeastar, Unified Communications

Panasonic is exiting UC: Here’s what’s next

Posted by Daniel Noworatzky on Feb 3, 2021 10:47:00 AM

In December 2020, Panasonic announced to its partners that it will be closing its business communications division over the next two years. If you have recently invested in a Panasonic communications system, not to worry. In this article, we present some alternatives to help you develop a suitable and cost-effective transition strategy. For more details, watch the replay of our recent webinar where representatives from Grandstream, Yeastar and NEC describe alternative solutions.

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Topics: IP PBX, Business Telephone System, Grandstream, Yeastar, Panasonic, Unified Communications, NEC

How Yeastar’s P-Series PBX System elevates communications for SMEs

Posted by Daniel Noworatzky on Jan 27, 2021 10:46:00 AM

Product Review

With Yeastar’s new P-Series PBX System, SMEs can experience value and possibilities that go beyond a traditional telephony system. In this article we take a deeper look at this offering from Yeastar, which was featured in the company’s 2021 kickoff virtual event on 28 January 2021.

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Topics: IP PBX, Total Voice Solution, Software Integration, Mobility, Video Conferencing, Productivity, Product Review, Yeastar, Unified Communications

St. Jude School’s success with Konftel’s remote learning solutions

Posted by Daniel Noworatzky on Jan 20, 2021 10:46:00 AM

There is no doubt that the mandated measures in response to the COVID-19 pandemic have had an adverse effect on learning. Many refer to a global ‘learning poverty’ crisis as over 1.6 billion students have been out of school. For half of those students, school closures have exceeded seven months.

Remote learning solutions are being adopted at breakneck speeds to alleviate this problem. In this article, we look at the success of St. Jude School in Elyria, Ohio with Konftel’s distance learning equipment.

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Topics: Trends, Mobility, Video Conferencing, Customer Success Story, Unified Communications, Konftel

Pivot quickly with Grandstream’s UCM6300 solutions

Posted by Daniel Noworatzky on Jan 6, 2021 10:47:00 AM

Product Review

In today’s world, businesses have to pivot on a moment’s notice in order to survive. They need communications systems that are scalable and flexible enough to handle a mix of onsite and remote workers, as well as be used with a variety of enterprise and employee-owned devices, not to mention enhanced security to enable users to connect to the network in a variety of ways. Grandstream’s UCM6300 ecosystem is up to the task.

In this article we examine Grandstream’s UCM solutions that help companies adapt and thrive in a changing landscape.

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Topics: Business Telephone System, Total Voice Solution, Grandstream, Trends, Mobility, Product Review, Cloud, Unified Communications

VoIP integrations using APIs

Posted by Daniel Noworatzky on Nov 18, 2020 10:46:00 AM

The benefits that voice over IP (VoIP) provides for the communications needs of all types of organizations are almost endless, including mobility, flexibility, economy, and interoperability. One advantage that is key to the future of the technology is its ability to be easily integrated with many different software platforms using what are known as application programming interfaces (APIs).

In this article, we examine why VoIP integrations are so important and what they mean for communications, both today and in the future.

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Topics: VoIP, Yealink, Software Integration, Trends, Productivity, Unified Communications

Konftel’s solutions for telehealth

Posted by Daniel Noworatzky on Nov 10, 2020 10:42:00 AM

Within the context of a global pandemic and the uncertainty that comes with it, even the most basic necessity of receiving medical attention when you need it is not that straightforward anymore. New and innovative technologies are needed to ensure that everyone has access to medical services.

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Topics: Peripherals, Trends, Mobility, Video Conferencing, Product Review, Unified Communications, Konftel

How to use music on hold more strategically for your business

Posted by Daniel Noworatzky on Nov 4, 2020 10:45:00 AM

There’s a lot more to music on hold (MoH) than you may think. Using it to your fullest advantage can go a long way towards improving your customer’s experience with your company. In this article we take a look at how MoH works and offer some tips on how you can maximize its benefit for your business.

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Topics: Customer Service, VoIP, Total Voice Solution, Software Integration, Business Strategy, Unified Communications

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Welcome to our Think Tank

In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.

If you would like elaboration on a specific topic, please let us know in the comments section.

Happy reading and thanks for stopping by!

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