Since SIP phone systems are software-based platforms that send voice over a data network, they are interoperable with other business software, which translates into a huge productivity boost for the user. Did you know that the vast majority of these system integrations are performed by channel partners, vendors and consultants? According to the 2015 Unified Communications Integration Report published by Software Advice*, in only 14% of the case studies analyzed did end users do the work of integrating their systems themselves. This represents a considerable upselling opportunity for telephone systems dealers.
TeleDynamics Think Tank
Grow your business and boost customer satisfaction with VoIP phone system integrations
Topics: Customer Service, IP PBX, Business Telephone System, VoIP, SIP, Total Voice Solution, Software Integration, Trends
How VoIP can boost your business productivity
Most people understand that VOIP allows you to make calls over the Internet, thus saving lots of money in long-distance calls. But VOIP can also be a powerful productivity booster, even for businesses that don’t make a lot of long distance calls. Because IP telephony moves seamlessly between voice and data on the same network, it allows functionality that is not possible when voice is transmitted separately. Here we look at a dozen cool examples of this.
Topics: SIP Phones, IP PBX, Business Telephone System, VoIP, SIP, Total Voice Solution, Software Integration, Mobility (including remote work)
Hosted versus on-premise IP PBX: which is the better choice?
Topics: Outsourcing, IP PBX, QoS, Business Telephone System, VoIP
Welcome to our Think Tank
In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.
If you would like elaboration on a specific topic, please let us know in the comments section.
Happy reading and thanks for stopping by!
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