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TeleDynamics Think Tank

Konftel’s solutions for telehealth

Posted by Daniel Noworatzky on Nov 10, 2020 10:42:00 AM

Within the context of a global pandemic and the uncertainty that comes with it, even the most basic necessity of receiving medical attention when you need it is not that straightforward anymore. New and innovative technologies are needed to ensure that everyone has access to medical services.

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Topics: Peripherals, Trends, Mobility, Video Conferencing, Product Review, Unified Communications, Konftel

Konftel’s solutions for distance learning

Posted by Daniel Noworatzky on Oct 21, 2020 10:44:00 AM

Much experience has been gained over the past year when it comes to distance education and learning. The systems required to enable it have quickly developed and have been extensively streamlined. One of the most successful vendors in this process has been Konftel with its award-winning video-capable conference phones.

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Topics: Trends, Mobility, Video Conferencing, Unified Communications, Konftel

Get to know your MCU for optimal videoconferencing

Posted by Daniel Noworatzky on Oct 7, 2020 10:42:00 AM

The spike in remote working amidst the COVID-19 pandemic has caused videoconferencing systems and service usage to skyrocket at a dizzying pace. At the heart of these systems is what is known as a multipoint control unit (MCU). Knowing where your MCU resides, how many simultaneous participants it supports within a conference, and what kind of extra features it delivers is key to designing a videoconferencing network that will ensure people enjoy the best quality service possible.

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Topics: Total Voice Solution, Grandstream, Yealink, Trends, Mobility, Video Conferencing, Cloud, Unified Communications

VoIP over cellular data networks

Posted by Daniel Noworatzky on Sep 23, 2020 10:48:00 AM

Now that working from home and dispersed workforces have become the new norm, connecting employees’ or company-issued smartphones to the enterprise IP PBX offers several advantages, including the ability to reach employees via their direct inward dial (DID) landline numbers, even though they are physically off-premise.

The technology that enables this is called VoIP over cellular data networks. In this article we detail how to enable it, the advantages of doing so and some potential issues to watch out for.

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Topics: OTT VOIP, IP PBX, Business Telephone System, VoIP, Mobility, mobile, Wi-Fi, Unified Communications

Six steps to enabling a work-from-home environment

Posted by Daniel Noworatzky on Apr 22, 2020 10:30:00 AM

The COVID-19 pandemic is impacting businesses around the world. Organizations are being forced to maneuver in a new world of security and privacy issues related to a remote workforce involving hardware and software needs, as well as employee access policies. While working from home may be a new and foreign concept to some companies, the cloud-based tools they use everyday have made it infinitely easier to continue operations and serving their customers with the same level of quality of service, support and communications that their brick and mortar operations have sought to provide.

So, as resellers and service providers of VoIP and uCast services, one of the most critical components in enabling a successful work-from-home experience for your customers (and their customers) is to keep the phone services operating as normally as possible. In this article, we suggest six steps to enabling an effective work-from-home (WFH) environment.

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Topics: Firmware Upgrades, Mobility, Video Conferencing, Business Continuity, conferencing, Productivity, Cloud, Business Strategy, Unified Communications, Konftel

Equipping employees to use their enterprise IP phones at home

Posted by Daniel Noworatzky on Mar 25, 2020 10:33:00 AM

With more employees working from home to comply with social distancing measures currently in place, TeleDynamics has been getting a lot of requests for help with getting employees operational from home. In this article, we will review a number of ways you can enable an employee to use their company IP phone from home, as well as other methods for making and receiving calls without the need for special hardware.

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Topics: SIP Phones, Mobility, mobile, Cloud, Skype, voicemail, Switches

Review of Panasonic's modern KX-TPA68 cordless desk phone

Posted by Daniel Noworatzky on Jan 15, 2020 10:39:00 AM

In this article we take a look at the Panasonic KX-TPA68 SIP-DECT cordless desk phone, a next-generation cordless communication terminal designed for the KX-TGP600 SIP-DECT cordless phone system. Keep reading to learn about some of the features that makes this modern and elegant desk phone ideal for all types of small to medium-sized businesses.

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Topics: Business Telephone System, SIP, Mobility, Cordless, DECT, Product Review, Panasonic

5G and its applications for UC

Posted by Daniel Noworatzky on Oct 2, 2019 10:49:00 AM

5G is emerging onto the telecom landscape. What’s new and different about it? 5G does indeed promise phenomenal potential. In this article we examine 5G and its applications for unified communications.

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Topics: Trends, Mobility, IoT, Unified Communications, WAN technology

The sky’s the limit with Snom’s M700 DECT base station

Posted by Daniel Noworatzky on Jul 17, 2019 10:48:00 AM

Product Review

The Snom M700 DECT base station is ideal for companies requiring wireless coverage across multiple floors or throughout large buildings. Extensible to more than 250 base stations per installation and up to 1,000 connected handsets, this wireless telephony solution can serve organizations of literally all sizes. Its powerful DECT signal can traverse floors and walls, so the sky is literally the limit on how high the system can go! We review the Snom M700 base station, the Snom M5 repeaters, and the compatible cordless handsets (M85, M65 and M25) in this article.

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Topics: Mobility, Cordless, DECT, Network Design, Product Review, Customer Success Story, VTech, Snom

VoIP products and services for micro-enterprises

Posted by Daniel Noworatzky on Jul 3, 2019 10:48:00 AM

If you’re looking to grow your business, consider serving micro-enterprises with 1-20 employees. According to the Census Bureau’s Annual Survey of Entrepreneurs, firms with between 1-20 employees made up 89% of all U.S. firms in 2016. While this has traditionally been an underserved market when it comes to VoIP telecommunications, more and more equipment manufacturers are offering products tailored to their needs. In this article, we review some cutting-edge devices that are ideal for micro-enterprises.

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Topics: Customer Service, SIP Phones, IP PBX, Business Telephone System, VoIP, Grandstream, Yealink, Trends, Mobility, Headsets, Leasing, Video Conferencing, conferencing, Android, Product Review, Business Strategy, Bluetooth, Yeastar, Avaya

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Welcome to our Think Tank

In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.

If you would like elaboration on a specific topic, please let us know in the comments section.

Happy reading and thanks for stopping by!

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