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TeleDynamics Think Tank

How SIP enables workforce mobility

Posted by TeleDynamics on Feb 14, 2018 4:02:00 PM

A decade ago, it would have been rare to meet someone who could carry out their profession from anywhere. For most, “going to work” involved physically going to a place of business. Today, because of the swift development of collaboration tools and the ubiquitousness of connectivity to the internet, working from anywhere is not only an option, but is often preferred by both employer and employee. Studies have shown that a mobile workforce tends to be more productive and experience higher job satisfaction.

Voice over IP (VoIP) technology is one of the major facilitators of employee mobility. Here we highlight some of the functionalities and tools that allow for a seamlessly mobile workforce.

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Topics: Business Telephone System, SIP, Mobility, Productivity

What's so special about SIP?

Posted by Daniel Noworatzky on Feb 7, 2018 3:55:00 PM

Session Initiation Protocol (SIP) has become the de-facto standard protocol for voice-over-IP (VoIP) phone systems. What does it do and why has it won out over other protocols? We address these questions and more in this article.

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Topics: VoIP, SIP

How to hack-proof your VoIP network

Posted by Daniel Noworatzky on Jan 24, 2018 3:49:00 PM

One of the most common matters we discuss with customers on our support calls is network security – specifically, how to lock down SIP Trunks, IP PBXs, SIP phones, and routers from hacking. Here we review different ways hackers can break into your voice network and the steps you can take to secure your system.

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Topics: SIP Phones, IP PBX, SIP, Network Security, Routers

WAN connections and the SIP trunk: What’s the connection?

Posted by Daniel Noworatzky on Jan 17, 2018 3:54:00 PM

How you connect to the internet will impact your VoIP phone system

Because SIP trunks leverage the WAN technology used to connect to the internet, it is imperative to understand how the choice of WAN technology will impact the functionality of the SIP trunk. There are different ways to connect to the internet, and each has implications for voice traffic.

In this article, we discuss the main considerations to take into account when choosing between MPLS, metro Ethernet, LTE and SD-WAN.

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Topics: Business Telephone System, VoIP, SIP, Network Design

SIP outlook for 2018: market growth strong to 2020

Posted by Guest Blogger on Jan 3, 2018 3:40:00 PM

New Eastern Management Group study reflects input from more than 3,500 IT managers surveyed worldwide.

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Topics: SIP, Trends

Hybrid conference phones for every kind of personality

Posted by Guest Blogger on Nov 22, 2017 2:54:00 PM

Advances in technology in the office environment often move both quickly and slowly

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Topics: VoIP, SIP, DECT, conferencing, Product Review

Yealink’s upgrade to V40 for T5 smart IP phones

Posted by Daniel Noworatzky on Nov 15, 2017 3:54:00 PM

Back in May we reviewed Yealink’s innovative T5 smart media phones. Now, Yealink has introduced the Version 40 firmware upgrade for these phones, adding to an already impressive arsenal of features and functionalities.

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Topics: VoIP, SIP, Yealink, Firmware Upgrades, Video Conferencing, Android, Product Review

EdgeMarc SBCs that scale with growing businesses

Posted by Daniel Noworatzky on Oct 26, 2017 10:00:00 AM

Review of the EdgeMarc 2900a and 2900e Enterprise Session Border Controllers

Edgewater Networks has added to its line of enterprise session border controllers (eSBCs) with its EdgeMarc 2900a and 2900e models. These are designed to enable enterprises and service providers to future-proof their SIP trunking and Unified Communications (UC) deployments. With built-in mechanisms for both QoS and security, they provide intelligent mechanisms allowing for both hosted PBX services as well as SIP trunking applications.

They have several features that differ from other EdgeMarc SBCs.

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Topics: QoS, VoIP, SIP, Peripherals, Network Security, Network Design, Product Review

Insider's view: Last week at Astricon

Posted by TeleDynamics on Oct 11, 2017 4:02:00 PM

AstriCon, the longest-running event devoted to the Asterisk open-source communications framework, celebrated its 14th year in Orlando last week. Todd Baca and Mark Parker were there at the TeleDynamics booth speaking with Asterisk experts and telephone systems professionals.

According to the Asterisk website, more than a million communications systems in over 170 countries are based on Asterisk, and “almost the entire Fortune 1000 list of customers” use Asterisk. So, if you are in the telecommunications business, you need to know about Asterisk!

 

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Topics: Customer Service, IP PBX, Business Telephone System, SIP, Events

The five trends that will define the evolution of VoIP

Posted by Daniel Noworatzky on Sep 6, 2017 3:44:00 PM

Ignore them at your own risk!

As we gear up for Channel Partners Evolution later this month in Austin, we’ve been thinking about the incredible pace at which digitization is taking over every aspect of business and the importance of a nimble enterprise structure that can continually adapt to this progress.

It can seem overwhelming keeping up with it all, so we’ve boiled it down to five trends that will define the evolution of VoIP over the next decade. Ignore them at your own risk!

 

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Topics: VoIP, SIP, Software Integration, Trends, Mobility, Productivity, Events

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Welcome to our Think Tank

In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.

If you would like elaboration on a specific topic, please let us know in the comments section.

Happy reading and thanks for stopping by!

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