TeleDynamics Think Tank

Product Review

In today’s business environment, coordinating teams of people working on a multitude of projects and tasks can become complicated. This is why collaboration tools are so important to streamlining cooperation and increasing efficiency. Yealink has developed a series of products that maintain a deep integration with Microsoft Teams, the software giant’s communication and collaboration platform. Yealink has the widest range of Teams-certified voice and video devices on the market. In this article, we review Yealink's T-series IP phones, certified by Microsoft for use with both Teams and Skype for Business.

Topics: SIP Phones, Yealink, Software Integration, Business Continuity, Productivity, Product Review, Unified Communications

For those familiar with commercial-grade WAN technologies, connecting the internal network to the outside world may seem straightforward. However, large enterprises with thousands of employees and internal services whose existence depends on connectivity require more advanced WAN technologies, which can be far from simple. In this article, we’ll take a look at some of the most common high-grade WAN technologies and the characteristics of each, to help you decide which is right for you.

Topics: Network Design, SD-WAN, WAN Technology

Whether you’re preparing to deploy a new wireless network or upgrade an existing one, understanding wireless network design and deployment strategies is essential. In this article, we describe some strategies and best practices for getting the most out of your Wi-Fi network.

Topics: Network Design, Wi-Fi

An enterprise network is not truly functional unless it is connected to the internet. The types of technologies that can be used for network edge connectivity can broadly be separated into two groups: commercial-grade and high-grade WAN connection technologies.

The distinction between the two has to do with available speeds, reliability, services, and cost. High-grade WAN connectivity technologies include Metro Ethernet and MPLS, while commercial-grade options include cable and xDSL.

In this article, we examine the commercial-grade WAN technologies (cable and xDSL), how they function, and their most typical implementation scenarios.

Topics: Network Design, SD-WAN, WAN Technology

Product Review

The Snom M700 DECT base station is ideal for companies requiring wireless coverage across multiple floors or throughout large buildings. Extensible to more than 250 base stations per installation and up to 1,000 connected handsets, this wireless telephony solution can serve organizations of literally all sizes. Its powerful DECT signal can traverse floors and walls, so the sky is literally the limit on how high the system can go! We review the Snom M700 base station, the Snom M5 repeaters, and the compatible cordless handsets (M85, M65 and M25) in this article.

Topics: Mobility (including remote work), Cordless, DECT, Network Design, Product Review, Customer Success Story, VTech, Snom

Knowledge is power! That’s why at TeleDynamics, not only do we offer exceptional products and white-glove customer service, but we also share principles pertaining to telecommunications technology with you to help equip you to offer the highest-quality service possible to your customers. In this article we explain the fundamentals of Wi-Fi, so you can have an in-depth understanding of the different deployment scenarios and options.

Topics: Wireless, Network Design, Wi-Fi, IoT, Regulations

If you’re looking to grow your business, consider serving micro-enterprises with 1-20 employees. According to the Census Bureau’s Annual Survey of Entrepreneurs, firms with between 1-20 employees made up 89% of all U.S. firms in 2016. While this has traditionally been an underserved market when it comes to VoIP telecommunications, more and more equipment manufacturers are offering products tailored to their needs. In this article, we review some cutting-edge devices that are ideal for micro-enterprises.

Topics: Customer Service, SIP Phones, IP PBX, Business Telephone System, VoIP, Grandstream, Yealink, Trends, Mobility (including remote work), Headsets, Leasing, Videoconferencing, Conferencing, Android, Product Review, Business Strategy, Bluetooth, Yeastar, Avaya

Device as a service (DaaS) is a growing trend for all types of companies who don’t want to tie up their capital in business equipment. With DaaS, you rent the equipment for a small monthly fee without having to pay anything up front, and the monthly payments count as an operating expense rather than as a capital expense.

Offering a DaaS equipment rental program to your customers is a great way to provide equipment for companies who might not have the budget allocated to buy equipment, or who would prefer to account for the expense as an operating expense. In this article, we show you how you can easily offer a DaaS rental program to your customers.

Topics: Customer Service, Business Telephone System, Total Voice Solution, Trends

Product Review

If any of your customers have partnered with Microsoft for their communication and collaboration needs, or are considering doing so, then this article will be of special interest to you. Yealink has expanded its portfolio of Microsoft-certified devices that are integrated with Skype for Business as well as Microsoft Teams, meaning that these powerful collaboration tools are now accessible via Yealink’s physical communications devices.

In this article, we examine the advantages that businesses can gain through the integration of Microsoft Teams and Skype for Business with Yealink’s solutions.

Topics: SIP Phones, Yealink, Software Integration, Videoconferencing, Productivity, Product Review, Cloud, Unified Communications, Microsoft

 

Two years after Yealink launched its T5 series of smart media phones, Yealink has updated this series to deliver even more productivity-focused features that will aid all levels of middle to upper management and high call-volume users. We take a look at the new models in this article.

Topics: SIP Phones, Wireless, SIP, Yealink, DECT, Productivity, Product Review, Unified Communications