Advances in technology in the office environment often move both quickly and slowly

Topics: VoIP, SIP, DECT, Conferencing, Product Review

Back in May we reviewed Yealink’s innovative T5 smart media phones. Now, Yealink has introduced the Version 40 firmware upgrade for these phones, adding to an already impressive arsenal of features and functionalities.

Topics: VoIP, SIP, Yealink, Firmware Upgrades, Videoconferencing, Android, Product Review

Review of the EdgeMarc 2900a and 2900e Enterprise Session Border Controllers

Update: Since this article was published, in 2018, Edgewater Networks was acquired by Ribbon Communications.

Edgewater Networks has added to its line of enterprise session border controllers (eSBCs) with its EdgeMarc 2900A and 2900E models. These are designed to enable enterprises and service providers to future-proof their SIP trunking and Unified Communications (UC) deployments. With built-in mechanisms for both QoS and security, they provide intelligent mechanisms allowing for both hosted PBX services as well as SIP trunking applications.

They have several features that differ from other EdgeMarc SBCs.

Topics: QoS, VoIP, SIP, Peripherals, Network Security, Network Design, Product Review

AstriCon, the longest-running event devoted to the Asterisk open-source communications framework, celebrated its 14^th year in Orlando last week. Todd Baca and Mark Parker were there at the TeleDynamics booth speaking with Asterisk experts and telephone systems professionals.

According to the Asterisk website, more than a million communications systems in over 170 countries are based on Asterisk, and “almost the entire Fortune 1000 list of customers” use Asterisk. So, if you are in the telecommunications business, you need to know about Asterisk!

 

Topics: Customer Service, IP PBX, Business Telephone System, SIP, Events

Ignore them at your own risk!

As we gear up for Channel Partners Evolution later this month in Austin, we’ve been thinking about the incredible pace at which digitization is taking over every aspect of business and the importance of a nimble enterprise structure that can continually adapt to this progress.

It can seem overwhelming keeping up with it all, so we’ve boiled it down to five trends that will define the evolution of VoIP over the next decade. Ignore them at your own risk!

 

Topics: VoIP, SIP, Software Integration, Trends, Mobility (including remote work), Productivity, Events

 

As our special guest, get free or deeply discounted passes at this must-attend event

Topics: SIP, Trends, Events

 

Internet Telephony magazine and the global media company TMC named the Konftel 300IPx IP conference phone, together with the Konftel Unite mobile app, as a 2017 Unified Communications Product of the Year Awardwinner.

The solution provides One-Touch Conferencing for scheduled calls and a whole new easiness to managing conference calls.

Topics: SIP, Conferencing, Skype

As investments in the legacy circuit-switched voice network wane, national telephone operators are directing their energies to mobile and IP networks. This focus has brought about many “Voice over X” or VoX technologies over the past few years. While VoIP (voice over IP) is one of the most important ones, many related technologies are also proliferating such as VoWiFi, VoDSL, and VoZigbee. The VoX technology we examine in this article is voice over Long-Term Evolution or VoLTE, which has exciting implications for enterprise VoIP telephone systems.

Topics: Business Telephone System, VoIP, SIP, Trends, Mobile

There are many ways the IoT can leverage, and be leveraged by, VoIP systems to create a more productive workplace.

Topics: VoIP, SIP, Peripherals, Software Integration, Trends, Productivity

Are you hearing both sides?

 

 

By Kate Clavet, Marketing Specialist, Grandstream Networks

The very technology that makes VoIP so efficient can also indirectly cause one-way audio issues.

VoIP stands for Voice over Internet Protocol (VoIP), indicating that the communication travels over the internet in little packets using RTP (Real-Time Transport Protocol). Since the packets are traveling through the internet, they must pass through firewalls and network address translation (NAT). Due to the tricky nature of firewalls, a common complaint of customers and installers alike is that either the caller or callee cannot hear the other party. Although this is a common inquiry and topic for support tickets, it is also rather easy to fix.

Topics: Business Telephone System, VoIP, SIP, Grandstream, Troubleshooting