Session Initiation Protocol (SIP) has become the de-facto standard protocol for voice-over-IP (VoIP) phone systems. What does it do and why has it won out over other protocols? We address these questions and more in this article.

Topics: VoIP, SIP

One of the most common matters we discuss with customers on our support calls is network security – specifically, how to lock down SIP Trunks, IP PBXs, SIP phones, and routers from hacking. Here we review different ways hackers can break into your voice network and the steps you can take to secure your system.

Topics: SIP Phones, IP PBX, SIP, Network Security, Routers

How you connect to the internet will impact your VoIP phone system

Because SIP trunks leverage the WAN technology used to connect to the internet, it is imperative to understand how the choice of WAN technology will impact the functionality of the SIP trunk. There are different ways to connect to the internet, and each has implications for voice traffic.

In this article, we discuss the main considerations to take into account when choosing between MPLS, metro Ethernet, LTE and SD-WAN.

Topics: Business Telephone System, VoIP, SIP, Network Design

New Eastern Management Group study reflects input from more than 3,500 IT managers surveyed worldwide.

Topics: SIP, Trends

Advances in technology in the office environment often move both quickly and slowly

Topics: VoIP, SIP, DECT, Conferencing, Product Review

Back in May we reviewed Yealink’s innovative T5 smart media phones. Now, Yealink has introduced the Version 40 firmware upgrade for these phones, adding to an already impressive arsenal of features and functionalities.

Topics: VoIP, SIP, Yealink, Firmware Upgrades, Videoconferencing, Android, Product Review

Review of the EdgeMarc 2900a and 2900e Enterprise Session Border Controllers

Update: Since this article was published, in 2018, Edgewater Networks was acquired by Ribbon Communications.

Edgewater Networks has added to its line of enterprise session border controllers (eSBCs) with its EdgeMarc 2900A and 2900E models. These are designed to enable enterprises and service providers to future-proof their SIP trunking and Unified Communications (UC) deployments. With built-in mechanisms for both QoS and security, they provide intelligent mechanisms allowing for both hosted PBX services as well as SIP trunking applications.

They have several features that differ from other EdgeMarc SBCs.

Topics: QoS, VoIP, SIP, Peripherals, Network Security, Network Design, Product Review

AstriCon, the longest-running event devoted to the Asterisk open-source communications framework, celebrated its 14^th year in Orlando last week. Todd Baca and Mark Parker were there at the TeleDynamics booth speaking with Asterisk experts and telephone systems professionals.

According to the Asterisk website, more than a million communications systems in over 170 countries are based on Asterisk, and “almost the entire Fortune 1000 list of customers” use Asterisk. So, if you are in the telecommunications business, you need to know about Asterisk!

 

Topics: Customer Service, IP PBX, Business Telephone System, SIP, Events

Ignore them at your own risk!

As we gear up for Channel Partners Evolution later this month in Austin, we’ve been thinking about the incredible pace at which digitization is taking over every aspect of business and the importance of a nimble enterprise structure that can continually adapt to this progress.

It can seem overwhelming keeping up with it all, so we’ve boiled it down to five trends that will define the evolution of VoIP over the next decade. Ignore them at your own risk!

 

Topics: VoIP, SIP, Software Integration, Trends, Mobility (including remote work), Productivity, Events

 

As our special guest, get free or deeply discounted passes at this must-attend event

Topics: SIP, Trends, Events