TeleDynamics Think Tank

Enterprise-grade call center capabilities are important for small and medium-sized businesses, which must project corporate-level professionalism to their callers just as much as large firms. For this reason, Yeastar has incorporated a rich set of call center functionalities within its best-selling P-Series IP PBXs. Keep reading to learn more about these capabilities and how they can help any business reach new customer service heights.

In an earlier piece, we provided an overview of the critical functions of Yeastar Workplace, an all-encompassing office space management tool built specifically to optimize the use of meeting rooms and desk spaces for various businesses and organizations. The platform can also significantly aid in coordinating scheduling and managing human resources.

In this article, we delve deeper into the specific features of Yeastar Workplace. We shed more light on its capabilities and demonstrate how mid-sized and large businesses can harness them for improved operational efficiency.

Advancements in videoconferencing and collaboration applications have further accelerated recent paradigm shifts involving mobile and hybrid work. It's increasingly essential for the modern workplace to be an adaptable and almost fluid environment that can fulfill every team member's communication, collaboration and interaction needs.

Enabling this environment requires a system capable of organizing, coordinating and managing various hardware, software and human resources. In this article, we discuss how Yeastar Workplace fits the bill.

Many businesses and enterprises have found the hybrid working model to be beneficial for their employees and even good for overall business productivity. However, successful hybrid work requires the proper setup and tools.

Yeastar has invested in creating, developing, and honing unified communications (UC) products and services to address the challenges of the hybrid working model. 

In this article, we discuss hybrid work and show how Yeastar UC solutions enable your business to enjoy the benefits of this model while minimizing its associated challenges.

About 20 years ago, a revolution took place in the telecom industry. Time-division multiplexing (TDM), the technology that digital telephony had depended upon for decades, began to lose dominance in favor of a newer, more flexible technology: Voice over Internet Protocol (VoIP). 

In late October 2022, Yeastar hosted an online event called Yeastar Day 2022 Virtual, where participants had the opportunity to learn about product announcements, share success stories, and participate in interactive networking. With over 1100 attendees, it was Yeastar’s largest-ever virtual event.

For those of you that may have missed it, here are some of the highlights of this successful event.

One of the primary questions that today’s businesses ask when choosing a Unified Communications as a Service (UCaaS) system is: “How fast can we get up and running?” Yeastar’s UCaaS Turnkey Solutions has an answer most will love to hear: “As fast as you can get your business up and running.” Yeastar can deliver your UCaaS when you need it, which is an attractive selling point for end users. Here's what you need to know.

Once again, Yeastar has lived up to its reputation. Yeastar was ranked number one in customer satisfaction for 2022 among 44 of the most prominent on-premises and cloud-based UC providers, according to a survey of 5,000 Information and Communications Technology (ICT) managers. Yeastar achieved this milestone in 2020, and this year's recognition confirms the company’s long-standing commitment to delivering the best possible service to its customers.

Product Review

Yeastar is a trailblazer when it comes to delivering IP PPX solutions. The company offers Voice over Internet Protocol (VoIP) servers with some of the most advanced and ground-breaking features on the market, and it has continued to enhance both its product line and the mechanisms through which its products are delivered.

In this article, we focus on Yeastar’s P-Series cloud-based VoIP telephony solutions, how they are delivered and the market they are designed to serve.

When it comes to fulfilling the communication needs of today’s businesses, modularity and feature-richness are key. Yeastar’s S-series IP PBXs have been a workhorse in this regard, delivering some of the most innovative, feature-rich services on the market.

Now, Yeastar is phasing out its S-series PBXs in favor of the higher-performance P-series IP PBXs. If you’re an owner or reseller of the S-series, not to worry! In this article, we give you all of the details concerning the planned phaseout, as well as the recommended migration path to ensure a smooth operation of your telephony system for years to come.