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TeleDynamics Think Tank

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How SIP enables workforce mobility

Posted by TeleDynamics on Feb 14, 2018 4:02:00 PM

A decade ago, it would have been rare to meet someone who could carry out their profession from anywhere. For most, “going to work” involved physically going to a place of business. Today, because of the swift development of collaboration tools and the ubiquitousness of connectivity to the internet, working from anywhere is not only an option, but is often preferred by both employer and employee. Studies have shown that a mobile workforce tends to be more productive and experience higher job satisfaction.

Voice over IP (VoIP) technology is one of the major facilitators of employee mobility. Here we highlight some of the functionalities and tools that allow for a seamlessly mobile workforce.

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Topics: Business Telephone System, SIP, Mobility, Productivity

DuraFon PRO rugged enough for horseplay

Posted by TeleDynamics on Dec 6, 2017 3:44:00 PM

Case Study: long-range wireless coverage & durable handsets for stables & kennels

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Topics: Wireless, Mobility, Customer Success Story

TeleDynamics Wins Silver in Best in Biz Awards

Posted by TeleDynamics on Nov 29, 2017 3:48:00 PM

TeleDynamics Think Tank named Blog of the Year

We are pleased to announce that TeleDynamics has been named a silver winner in the Blog of the Year category in Best in Biz Awards.

Launched in March 2016, the Think Tank blog leverages TeleDynamics’ in-house expertise in Session Initiation Protocol (SIP), Voice over Internet Protocol (VoIP) and networking to create content that will help telephone systems channel partners build successful businesses.

 A Texas-sized thank you!

We would like to thank our customers, who by reading our articles and engaging with us through the blog have fueled its success. We are also grateful to our manufacturers and partners, who have contributed content as guest bloggers or have shared customer success stories and other content.

 “We created the Think Tank blog as a way to provide a valuable information resource for our customers,” said Maria Leyendecker, Director of Marketing at TeleDynamics. “Our relationship with our dealers is what matters most to us, and we have enjoyed leveraging this platform as one of many ways to engage with them.”

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Topics: Customer Service, News

On-premise VoIP is now affordable for micro- and SMBs thanks to Epygi

Posted by TeleDynamics on Nov 8, 2017 3:42:00 PM

Almost 90% of businesses in the United States have fewer than 20 employees, according to the United States Census Bureau. To get VoIP service, companies of this size typically use a hosted VoIP service rather than having an on-premise IP PBX. With Epygi Technologies, however, the on-premise solution becomes cost-effective, even for a micro-business with a single employee. How does Epygi do it? We had a chance to ask Mario Cuello, CEO of Epygi Technologies, about what makes them unique in their ability to deliver robust, feature-rich systems at such accessible prices.

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Topics: IP PBX, Business Telephone System, VoIP, Product Review

What happened at WISPA?

Posted by TeleDynamics on Oct 18, 2017 3:53:00 PM

Key trends for WISPs from WISPAPALOOZA

Wireless Internet Service Providers or WISPs constitute a growing industry in the United States and worldwide. The WISP Association (WISPA), an advocacy organization for WISPs in the U.S., has over 650 members and 200 vendor associations. WISPA organizes an annual event called WISPAPALOOZA for the purpose of bringing together WISPs and vendors from all over the country.  Last week, Anthony Morris and Trey Smith were speaking with people about our wireless networking and telecommunications solutions at the TeleDynamics booth.

Here we cover some of the key trends this year that affect WISPs.

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Topics: OTT VOIP, Wireless, Trends, mobile, Events

Insider's view: Last week at Astricon

Posted by TeleDynamics on Oct 11, 2017 4:02:00 PM

AstriCon, the longest-running event devoted to the Asterisk open-source communications framework, celebrated its 14th year in Orlando last week. Todd Baca and Mark Parker were there at the TeleDynamics booth speaking with Asterisk experts and telephone systems professionals.

According to the Asterisk website, more than a million communications systems in over 170 countries are based on Asterisk, and “almost the entire Fortune 1000 list of customers” use Asterisk. So, if you are in the telecommunications business, you need to know about Asterisk!

 

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Topics: Customer Service, IP PBX, Business Telephone System, SIP, Events

Top Take-aways from Channel Partners Evolution

Posted by TeleDynamics on Oct 4, 2017 3:40:00 PM

If you weren’t able to attend Channel Partners Evolution last week in Austin, fear not: here are our top takeways from the event.

 

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Topics: VoIP, Trends, Network Security, Cloud, Events

Yealink makes the choice for IP conference phones simpler with CP920

Posted by TeleDynamics on Sep 20, 2017 3:48:00 PM

 

IP telephony and its related technologies have matured over the past decade. As competition grows among IP telephony vendors, product designers are packing more options, functionality, and bells and whistles into their products. This sometimes results in making IP telephones and their accessories more complicated to operate. 

Yealink seems to have cut through the hype of multi-functional devices by designing and offering a simple, intuitive and easy-to-use device that performs specific and specialized functions, and performs them flawlessly. This is definitely the case with Yealink’s new CP920 touch-sensitive HD IP Conference Phone.

 

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Topics: Yealink, conferencing, Product Review

More efficient meetings across the USA thanks to Konftel

Posted by TeleDynamics on Aug 30, 2017 3:54:00 PM


How often have you led or participated in a conference call where a technician had to come in to set up the call or troubleshoot? Because many conferencing systems are not intuitive enough to be operated without some training and practice, they often go underutilized and the company doesn’t fully reap the productivity and cost-saving benefits that the systems are meant to provide.

Konftel has made this problem a thing of the past with its sophisticated yet easy-to-use conferencing solutions. Here we present a customer success story that demonstrates how Olsson Associates has been using its Konftel platform to improve and simplify the communications among almost 1,000 employees across some 30 offices in seven U.S. states.

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Topics: Customer Service, Peripherals, conferencing, Customer Success Story

Don’t miss TeleDynamics’ 2017-2018 catalog

Posted by TeleDynamics on Aug 16, 2017 3:54:00 PM


Almost 3,000 products featured! Get it in print or online

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Topics: IP PBX, Trends, Leasing, Cloud, catalog

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Welcome to our Think Tank

In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.

If you would like elaboration on a specific topic, please let us know in the comments section.

Happy reading and thanks for stopping by!

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