TeleDynamics Think Tank

The COVID-19 pandemic is impacting businesses around the world. Organizations are being forced to maneuver in a new world of security and privacy issues related to a remote workforce involving hardware and software needs, as well as employee access policies. While working from home may be a new and foreign concept to some companies, the cloud-based tools they use everyday have made it infinitely easier to continue operations and serving their customers with the same level of quality of service, support and communications that their brick and mortar operations have sought to provide.

So, as resellers and service providers of VoIP and uCast services, one of the most critical components in enabling a successful work-from-home experience for your customers (and their customers) is to keep the phone services operating as normally as possible. In this article, we suggest six steps to enabling an effective work-from-home (WFH) environment.

Topics: Firmware Upgrades, Mobility (including remote work), Videoconferencing, Business Continuity, Conferencing, Productivity, Cloud, Business Strategy, Unified Communications, Konftel

Yealink, the leading global SIP phone manufacturer by market share, ranked number one in customer satisfaction among 17 VoIP telephony manufacturers rated in a survey of IT managers published by Eastern Management Group. In this article, we look at some of Yealink’s most noteworthy innovations that helped it secure the number-one spot.

Topics: Yealink, Videoconferencing, Conferencing, Unified Communications

Product Review

Expanding on its line of solutions for Zoom Rooms, Yealink has launched the newest model in its line of CP960-UVC Zoom Rooms Kits: The UVC30, for huddle rooms and other small meeting spaces. In this article, we review this new model and show how it fits in with the rest of the series.

Topics: Yealink, Videoconferencing, Product Review, Unified Communications

Sneak a peek at what Yealink is presenting at Latin America’s biggest technology event

Futurecom is Latin America’s most important technology event, bringing together more than 29,000 professionals with the purpose of increasing the engagement between telcos, corporations and stakeholders in the communications technologies space.

Yealink is there this week at booth H97 to preview its soon-to-launch T4U Series IP phones, as well as to showcase its newest IP phones and videoconferencing solutions with superior collaboration capabilities.

If you can’t get to Sao Paolo this week, not to worry – here we gather our reviews of the solutions they are showcasing, all in one place! Check out these comprehensive UC solutions for businesses of all sizes that Yealink is showing at Futurecom, below. To see the full product review or more details for a particular device, simply click on its link.

 

Topics: SIP Phones, SIP, Yealink, Videoconferencing, Conferencing, Productivity, Events, Unified Communications

Have you ever chosen to use a telephone to communicate even when a videoconferencing system was available? If so, it’s probably because videoconferencing systems have traditionally been difficult to configure and relatively cumbersome to use. This is no longer the case, thanks to Konftel’s simple video solutions.

Konftel has launched a series of videoconferencing kits with a unique and extremely attractive One Cable Connection capability. We take a look at these solutions in this article.

Topics: Videoconferencing, Product Review, Unified Communications, Konftel

Don’t just be good at what you do; look good doing it! That’s the philosophy that inspired Konftel when it designed its new 800 SIP conference phone. Chock full of innovative features, this new phone is well designed, exceptionally functional, and looks great – and it has the awards to prove it! In this article we review what we love about this robust conference phone.

Topics: Videoconferencing, Conferencing, Product Review, Bluetooth, Unified Communications, Konftel

Yealink has partnered with Zoom to provide a complete conferencing solution integrated with Zoom Rooms that is sure to be a hit with customers who are looking for a robust, cost-effective video conferencing solution that is easy to use. In this article we look at Yealink’s CP960-UVC50 and CP960-UVC80 Zoom Room kits for conference rooms large and small.

Topics: Yealink, Software Integration, Videoconferencing, Conferencing, Productivity, Product Review, Unified Communications

If you’re looking to grow your business, consider serving micro-enterprises with 1-20 employees. According to the Census Bureau’s Annual Survey of Entrepreneurs, firms with between 1-20 employees made up 89% of all U.S. firms in 2016. While this has traditionally been an underserved market when it comes to VoIP telecommunications, more and more equipment manufacturers are offering products tailored to their needs. In this article, we review some cutting-edge devices that are ideal for micro-enterprises.

Topics: Customer Service, SIP Phones, IP PBX, Business Telephone System, VoIP, Grandstream, Yealink, Trends, Mobility (including remote work), Headsets, Leasing, Videoconferencing, Conferencing, Android, Product Review, Business Strategy, Bluetooth, Yeastar, Avaya

Product Review

If any of your customers have partnered with Microsoft for their communication and collaboration needs, or are considering doing so, then this article will be of special interest to you. Yealink has expanded its portfolio of Microsoft-certified devices that are integrated with Skype for Business as well as Microsoft Teams, meaning that these powerful collaboration tools are now accessible via Yealink’s physical communications devices.

In this article, we examine the advantages that businesses can gain through the integration of Microsoft Teams and Skype for Business with Yealink’s solutions.

Topics: SIP Phones, Yealink, Software Integration, Videoconferencing, Productivity, Product Review, Cloud, Unified Communications, Microsoft

(Product Review)

Yealink’s T5 series phones have been at the forefront of innovation. These phones have successfully combined multiple mature technologies to offer products with the perfect balance between simplicity and functionality. Yealink has remained true to this legacy with the introduction of the VP59, its newest flagship smart videophone.

Topics: SIP Phones, Yealink, Mobility (including remote work), Cordless, DECT, Videoconferencing, Android, Productivity, Product Review, Bluetooth, Wi-Fi, Unified Communications