If you’re looking to grow your business, consider serving micro-enterprises with 1-20 employees. According to the Census Bureau’s Annual Survey of Entrepreneurs, firms with between 1-20 employees made up 89% of all U.S. firms in 2016. While this has traditionally been an underserved market when it comes to VoIP telecommunications, more and more equipment manufacturers are offering products tailored to their needs. In this article, we review some cutting-edge devices that are ideal for micro-enterprises.

Topics: Customer Service, SIP Phones, IP PBX, Business Telephone System, VoIP, Grandstream, Yealink, Trends, Mobility (including remote work), Headsets, Leasing, Videoconferencing, Conferencing, Android, Product Review, Business Strategy, Bluetooth, Yeastar, Avaya

Product Review

If any of your customers have partnered with Microsoft for their communication and collaboration needs, or are considering doing so, then this article will be of special interest to you. Yealink has expanded its portfolio of Microsoft-certified devices that are integrated with Skype for Business as well as Microsoft Teams, meaning that these powerful collaboration tools are now accessible via Yealink’s physical communications devices.

In this article, we examine the advantages that businesses can gain through the integration of Microsoft Teams and Skype for Business with Yealink’s solutions.

Topics: SIP Phones, Yealink, Software Integration, Videoconferencing, Productivity, Product Review, Cloud, Unified Communications, Microsoft

(Product Review)

Yealink’s T5 series phones have been at the forefront of innovation. These phones have successfully combined multiple mature technologies to offer products with the perfect balance between simplicity and functionality. Yealink has remained true to this legacy with the introduction of the VP59, its newest flagship smart videophone.

Topics: SIP Phones, Yealink, Mobility (including remote work), Cordless, DECT, Videoconferencing, Android, Productivity, Product Review, Bluetooth, Wi-Fi, Unified Communications

Product Review

Konftel video conferencing and collaboration gear offer a high level of features and options, and at the same time emphasize simplicity in both setup and use. This is especially true of Konftel’s C50XX series of collaboration solutions, which offer robust videoconferencing functionality that is intuitive enough for anyone to use.

Topics: Videoconferencing, Product Review, Unified Communications, Konftel

The world is changing. Businesses are moving from a workforce that is chained to a desk for eight hours a day, five days a week to a more flexible employment model. This flexibility means that much of a company’s workforce may be spread throughout a city or even throughout the planet at any given time. Although this has been shown to improve employee productivity, certain tasks are more efficient when accomplished face to face.

This phenomenon has caused videoconferencing to go from nice to have to essential in businesses of all sizes.

To meet the needs of a dispersed workforce, Yealink has developed one of the most flexible, cost-effective and feature-rich set of solutions on the market. This article reviews Yealink’s videoconferencing systems, including its innovative cloud-based VCMS platform.

Topics: Yealink, Mobility (including remote work), Videoconferencing

TeleDynamics is proud to partner with companies that have a rich history of success and innovation. For this reason, we are pleased to showcase Polycom, a company that has been manufacturing state-of-the-art unified collaboration endpoints and equipment for almost three decades.

This week we take a closer look at Polycom and the impressive solutions that have made it a market leader in conferencing and collaboration.

Topics: SIP Phones, Videoconferencing, Conferencing, Cloud, Polycom

The U.S. mobile worker population will grow steadily to 105.4 million in 2020, according to a forecast from International Data Corporation (IDC). By the end of the forecast period, IDC expects mobile workers to account for 72% of the total U.S. workforce.

If your communications infrastructure is not set up to handle the needs of mobile workers, your business could be missing out on gains in productivity and employee loyalty. Since adequately equipped mobile workers can do their job anywhere, they can perform on the go without having to wait until they get back to their desk to implement certain tasks. A study conducted by Staples found that 76% of telecommuters are more willing to put in extra time on work and report being more loyal to their company since telecommuting.

Here are six ways that you can leverage your VoIP telephony system to enable workforce mobility.

Topics: VoIP, Trends, Mobility (including remote work), DECT, Videoconferencing, Productivity, Wi-Fi

Find the conferencing solution that's made for you. Presenting the GVC3200 series.

By Dorothy Murach, Marketing Manager at Grandstream Networks

We all know that no two businesses are exactly alike, so why settle for conventional business communications solutions? Instead of accepting the idea that devices “just work that way,” we should be asking for products that “work OUR way.” With this in mind, Grandstream set out to create a line of videoconferencing systems that are flexible, powerful and affordable — allowing businesses of all kinds to create a videoconferencing solution that works the way they operate, not the other way around.  

The GVC3200 series of videoconferencing (VC) systems offers options that cover the diverse needs of businesses big, small and in-between. The series consists of three models: the GVC3200, GVC3202 and GVC3210. In this article we’ll explore each device in the GVC family and help you understand the flexibility and customization provided by each one — guiding you to choose a device that works the way your business does.

Topics: Grandstream, Videoconferencing, Android, Cloud, Microsoft

Back in May we reviewed Yealink’s innovative T5 smart media phones. Now, Yealink has introduced the Version 40 firmware upgrade for these phones, adding to an already impressive arsenal of features and functionalities.

Topics: VoIP, SIP, Yealink, Firmware Upgrades, Videoconferencing, Android, Product Review

By Phil Bowers, Senior Marketing Manager, Grandstream Networks

For many businesses, videoconferencing has traditionally been seen as being a pipe dream – something they would love to be able to utilize but cannot because of a variety of factors. But not anymore: the videoconferencing marketplace is currently going through a major transformation.

Topics: VoIP, SIP, Grandstream, Trends, Videoconferencing