AI-enabled VoIP assistants, also referred to as virtual assistants, are becoming more and more commonplace  in telephony systems and contact centers. In this article, we examine the current trends and possibilities, as well as what can be expected in the very near future.

Topics: Business Telephone System, VoIP, Software Integration, Trends, Productivity, Cloud, Unified Communications

TeleDynamics is proud to distribute Snom products in the United States. Headquartered in Berlin, Germany, it has subsidiaries in the U.S. and other countries and serves customers worldwide. In this article, we highlight the innovation and inventiveness that are instilled within Snom’s products and services today.

Topics: SIP Phones, Business Telephone System, VoIP, SIP, DECT, Wi-Fi, Snom

Product Review

Yeastar’s P-Series PBX System is an innovative and powerful series of VoIP servers that are purpose-built for small to medium-sized businesses. So far, the series has been available as an appliance; that is, a device that gets installed at the physical location of your business. Recently, however, Yeastar has introduced the software edition to the P-Series PBXs, delivering even more versatility and installation options.

We’re excited about this new development, and in this article we showcase the advantages of Yeastar’s P-Series as a whole while also focusing a little more on the advantages of the software edition.

Topics: IP PBX, VoIP, Software Integration, Productivity, Product Review, Cloud, Yeastar

5G has been a hot topic in the telecommunications industry over the past few years. Since early 2020, we’ve been hearing more and more about 5G services being rolled out. Every day, a greater number of telcos around the world are marketing and deploying them.

This, then, begs the question: what is the real status of 5G deployment today? Can I truly enjoy all that 5G promises simply because I have a 5G icon in the status bar of my smartphone? We examine these questions and more in this article to get a feel for what’s available now and what you can expect in the future.

Topics: VoIP, Trends, Productivity, Mobile, Cloud, Wi-Fi, IoT, Unified Communications

When they are fully deployed, fifth-generation mobile communications networks are expected to deliver unprecedented speeds and network performance. However, 5G is not all about delivering high bitrates to smartphones. In actuality, other areas of application will benefit most from the proliferation of this innovative technology.

In this article, we take a deeper look at some of these applications and how they are poised to change the way we work, play, and communicate.

Topics: Wireless, VoIP, Trends, Productivity, Mobile, Cloud, Wi-Fi, IoT, Unified Communications

Article contributed by Yeastar

UCaaS stands for unified communications as a service. Unified communications offered as part of the “as a service” model is quickly becoming the go-to solution for businesses with complex communications needs. So, is UCaaS truly deserving of the accolades it is receiving? What can UCaaS solutions offer your business? Keep reading as we take a deep dive into details about the service UCaaS can provide to you.

Topics: VoIP, Trends, Productivity, Cloud, Yeastar, Collaboration

The COVID-19 pandemic has irreversibly affected remote working and teleworking trends. Yealink has responded to the needs of this paradigm shift with a wide range of work-from-home solutions for dispersed professionals.

In addition to its collaboration equipment, Yealink has launched a new program for companies that have a Microsoft Teams license with 100 or more seats, whereby they can get 50% off the MSRP on eligible products (expires June 30, 2021). Even if you don’t have customers that are eligible to participate in the discount offer, read on to learn about Yealink’s wide range of work-from-home solutions.

Topics: VoIP, Total Voice Solution, Yealink, Trends, Mobility (including remote work), Headsets, Videoconferencing, Conferencing, Productivity, Unified Communications

Product Review

Over the years, Yealink has repeatedly redefined business communications and collaboration, introducing new and innovative solutions. Yealink has done this once again with the introduction of the UC Workstation, a truly revolutionary step in improving workspace and employee productivity.

Here we examine some of the most intriguing features of this new product that will help to get your business to the next level of productivity.

Topics: Wireless, VoIP, Total Voice Solution, Yealink, DECT, Headsets, Productivity, Product Review, Unified Communications

The integration of VoIP systems with business productivity applications can help you reach the next level of efficiency, synergy and collaboration.

One of the most profound changes that businesses have experienced over the past year is the increased need for effectively managing remote teams.

Topics: VoIP, Yealink, Software Integration, Trends, Mobility (including remote work), Productivity, Yeastar, Unified Communications, Microsoft

Given the increasing mobility of the global work force, enabling users to interact with your VoIP endpoints via a web or mobile app interface will arguably be one of the most significant integrations that will be leveraged for business telephony systems in 2021. In this article, we examine how and why to integrate your VoIP system with WebRTC.

Topics: VoIP, Grandstream, Software Integration, Trends, Mobility (including remote work), Productivity, Cloud, Yeastar