Product Review
Over the years, Yealink has repeatedly redefined business communications and collaboration, introducing new and innovative solutions. Yealink has done this once again with the introduction of the UC Workstation, a truly revolutionary step in improving workspace and employee productivity.
Here we examine some of the most intriguing features of this new product that will help to get your business to the next level of productivity.
Topics: Wireless, VoIP, Total Voice Solution, Yealink, Cordless, DECT, Headsets, Productivity, Product Review, Unified Communications
The integration of VoIP systems with business productivity applications can help you reach the next level of efficiency, synergy and collaboration.
One of the most profound changes that businesses have experienced over the past year is the increased need for effectively managing remote teams.
Topics: VoIP, Yealink, Software Integration, Trends, Mobility (including remote work), Productivity, Yeastar, Unified Communications, Microsoft
Given the increasing mobility of the global work force, enabling users to interact with your VoIP endpoints via a web or mobile app interface will arguably be one of the most significant integrations that will be leveraged for business telephony systems in 2021. In this article, we examine how and why to integrate your VoIP system with WebRTC.
Topics: VoIP, Grandstream, Software Integration, Trends, Mobility (including remote work), Productivity, Cloud, Yeastar
The benefits that voice over IP (VoIP) provides for the communications needs of all types of organizations are almost endless, including mobility, flexibility, economy, and interoperability. One advantage that is key to the future of the technology is its ability to be easily integrated with many different software platforms using what are known as application programming interfaces (APIs).
In this article, we examine why VoIP integrations are so important and what they mean for communications, both today and in the future.
Topics: VoIP, Yealink, Software Integration, Trends, Productivity, Unified Communications
There’s a lot more to music on hold (MoH) than you may think. Using it to your fullest advantage can go a long way towards improving your customer’s experience with your company. In this article we take a look at how MoH works and offer some tips on how you can maximize its benefit for your business.
Topics: Customer Service, VoIP, Total Voice Solution, Software Integration, Business Strategy, Unified Communications
Now that working from home and dispersed workforces have become the new norm, connecting employees’ or company-issued smartphones to the enterprise IP PBX offers several advantages, including the ability to reach employees via their direct inward dial (DID) landline numbers, even though they are physically off-premise.
The technology that enables this is called VoIP over cellular data networks. In this article we detail how to enable it, the advantages of doing so and some potential issues to watch out for.
Topics: OTT VOIP, IP PBX, Business Telephone System, VoIP, Mobility (including remote work), Mobile, Wi-Fi, Unified Communications
When researching options for upgrading your telephony network or installing one from scratch, you may have come across FreeSWITCH. This is a freely available open-source application server for real-time voice communications of various types, including voice over IP (VoIP). In this article we examine FreeSWITCH to help you determine if it is right for you, and how it compares with Asterisk.
Topics: IP PBX, Business Telephone System, VoIP, Unified Communications, Codecs
If you have been involved with telephony within the last decade, you will have heard of Asterisk as an open-source alternative to proprietary traditional and IP PBXs. If you’re considering Asterisk as a solution for your business, this article may be useful, as it will clarify what Asterisk is, how it can be implemented, and what kind of support you will need to ensure its viability as a solution.
Topics: IP PBX, VoIP, Unified Communications, Codecs
As we celebrate Shark Week this week, we are reminded of the proverbial sharks faced by network engineers in the form of security breaches and technical issues. TeleDynamics has created a collection of resources to help you troubleshoot audio problems, secure your network, protect your telephone system from hackers, analyze voice packets, and more. In this article, we offer a compilation of some of our most popular resources, so you’ll have them handy. For each listing below, click on the blue heading to read the full article.
Topics: Business Telephone System, VoIP, Network Security, Troubleshooting
One of the most groundbreaking advantages of voice over IP technology is that, with the proper configurations, it is possible to install a voice endpoint anywhere in the world, as long as internet connectivity is available. But what happens if it is unavailable? For such cases, satellite access technology is quickly becoming an economically and technically viable solution.
Employing VoIP services over a satellite link can sometimes be challenging, due to the unique idiosyncrasies of the technology. In this article, we examine satellite internet links and how you can optimize VoIP implementation over satellite.
Topics: VoIP, WAN Technology
