In December 2020, Panasonic announced to its partners that it will be closing its business communications division over the next two years. If you have recently invested in a Panasonic communications system, not to worry. In this article, we present some alternatives to help you develop a suitable and cost-effective transition strategy. For more details, watch the replay of our recent webinar where representatives from Grandstream, Yeastar and NEC describe alternative solutions.
TeleDynamics Think Tank
Topics: IP PBX, Business Telephone System, Grandstream, Yeastar, Panasonic, Unified Communications, NEC
How Yeastar’s P-Series PBX System elevates communications for SMEs
Product Review
With Yeastar’s new P-Series PBX System, SMEs can experience value and possibilities that go beyond a traditional telephony system. In this article we take a deeper look at this offering from Yeastar, which was featured in the company’s 2021 kickoff virtual event on 28 January 2021.
Topics: IP PBX, Total Voice Solution, Software Integration, Mobility (including remote work), Videoconferencing, Productivity, Product Review, Yeastar, Unified Communications
Now that working from home and dispersed workforces have become the new norm, connecting employees’ or company-issued smartphones to the enterprise IP PBX offers several advantages, including the ability to reach employees via their direct inward dial (DID) landline numbers, even though they are physically off-premise.
The technology that enables this is called VoIP over cellular data networks. In this article we detail how to enable it, the advantages of doing so and some potential issues to watch out for.
Topics: OTT VOIP, IP PBX, Business Telephone System, VoIP, Mobility (including remote work), Mobile, Wi-Fi, Unified Communications
All about FreeSWITCH (and how it compares with Asterisk)
When researching options for upgrading your telephony network or installing one from scratch, you may have come across FreeSWITCH. This is a freely available open-source application server for real-time voice communications of various types, including voice over IP (VoIP). In this article we examine FreeSWITCH to help you determine if it is right for you, and how it compares with Asterisk.
Topics: IP PBX, Business Telephone System, VoIP, Unified Communications, Codecs
If you have been involved with telephony within the last decade, you will have heard of Asterisk as an open-source alternative to proprietary traditional and IP PBXs. If you’re considering Asterisk as a solution for your business, this article may be useful, as it will clarify what Asterisk is, how it can be implemented, and what kind of support you will need to ensure its viability as a solution.
Topics: IP PBX, VoIP, Unified Communications, Codecs
Yeastar IP PBX integration with Microsoft Teams
While working remotely has been on the rise for more than a decade, the trend accelerated geometrically amidst the COVID-19 pandemic. As a result, telecom vendors and service providers are scrambling to satisfy the increased demand for remote collaboration services.
Luckily, technology is also moving fast to keep up. In this article, we review a new connector available in Microsoft AppSource that allows all Yeastar IP PBXs to fully integrate with Microsoft Teams, the software giant’s unified collaboration platform. This allows communications between dispersed team members to be even more seamless and efficient.
Topics: Customer Service, IP PBX, Business Telephone System, Total Voice Solution, Software Integration, Productivity, Yeastar, Unified Communications
If you are a voice network engineer, then it has probably happened to you. Your SIP server is all set up and you have plugged in your IP phone. Its lights come on, its screen is activated, you see the loading icon rotating, and then… nothing. For some reason, the phone will not register.
IP phone registration issues are, unfortunately, not uncommon. In this article, we examine the most common causes of registration failures, and best practices for troubleshooting and resolving them.
Topics: SIP Phones, IP PBX, Business Telephone System, SIP, Troubleshooting, Voice Protocols, Firewall
VoIP products and services for micro-enterprises
If you’re looking to grow your business, consider serving micro-enterprises with 1-20 employees. According to the Census Bureau’s Annual Survey of Entrepreneurs, firms with between 1-20 employees made up 89% of all U.S. firms in 2016. While this has traditionally been an underserved market when it comes to VoIP telecommunications, more and more equipment manufacturers are offering products tailored to their needs. In this article, we review some cutting-edge devices that are ideal for micro-enterprises.
Topics: Customer Service, SIP Phones, IP PBX, Business Telephone System, VoIP, Grandstream, Yealink, Trends, Mobility (including remote work), Headsets, Leasing, Videoconferencing, Conferencing, Android, Product Review, Business Strategy, Bluetooth, Yeastar, Avaya
How to set up centralized call processing in a multisite enterprise
Enterprises with multiple sites have a variety of options when it comes to their IP telephony infrastructure. Which setup will best meet their needs depends on the answers to questions such as:
- Where should the call processing take place?
- Where should calls to the PSTN exit the network?
- Where should incoming calls connect to the corporate network?
These decisions depend on the nature of the underlying network infrastructure that will carry the IP telephony services, as well as other considerations such as the location of the remote sites, the dial plan, and cost.
In this article, we discuss the centralized call processing model and how to avoid common complications with its deployment.
Topics: IP PBX, Business Telephone System, VoIP, Network Design, Gateway
10 features of Yeastar's Cloud PBX you may not know about
Article contributed by Yeastar*
Thought you knew Yeastar's Cloud PBX well? We are sure there are some useful features you have yet to discover. Below are 10 sweet features of the Yeastar Cloud PBX that might not be on your radar. Learn more about Yeastar's Cloud PBX (and stay for lunch) next July 24 in Austin, Texas. Dealers who attend are eligible for three months of Free Yeastar Cloud PBX! Click here to register.
Topics: IP PBX, Product Review, Cloud, Yeastar
Welcome to our Think Tank
In this blog you'll read our thoughts on business telephone systems. While a lot has changed in telecom since TeleDynamics was founded in 1981, we remain as committed as ever to delivering the best customer service in the industry.
If you would like elaboration on a specific topic, please let us know in the comments section.
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