Ignore them at your own risk!
As we gear up for Channel Partners Evolution later this month in Austin, we’ve been thinking about the incredible pace at which digitization is taking over every aspect of business and the importance of a nimble enterprise structure that can continually adapt to this progress.
It can seem overwhelming keeping up with it all, so we’ve boiled it down to five trends that will define the evolution of VoIP over the next decade. Ignore them at your own risk!
Topics: VoIP, SIP, Software Integration, Trends, Mobility (including remote work), Productivity, Events
Almost 3,000 products featured! Get it in print or online
As our special guest, get free or deeply discounted passes at this must-attend event
When to use VoLTE vs. an OTT voice app
In a previous article, we discussed voice over LTE (VoLTE) and its implications for the enterprise VoIP phone system. All voice traffic over the LTE (also known as 4G mobile) network is packetized and conforms to modern VoIP standards, making it the first mobile telephony standard to completely circumvent the traditional circuit-switched telephony infrastructure.
In many ways, VoLTE sounds a lot like over-the-top (OTT) voice applications that leverage the same protocols for voice. In this article, we look at what OTT voice apps are, what VoLTE is in relation to OTT, and the benefits of using one, the other or both over an LTE network.
Topics: OTT VOIP, Business Telephone System, VoIP, Software Integration, Trends, Mobility (including remote work), Mobile
As investments in the legacy circuit-switched voice network wane, national telephone operators are directing their energies to mobile and IP networks. This focus has brought about many “Voice over X” or VoX technologies over the past few years. While VoIP (voice over IP) is one of the most important ones, many related technologies are also proliferating such as VoWiFi, VoDSL, and VoZigbee. The VoX technology we examine in this article is voice over Long-Term Evolution or VoLTE, which has exciting implications for enterprise VoIP telephone systems.
Topics: Business Telephone System, VoIP, SIP, Trends, Mobile
We had a chance to speak with Tommy Lee, VP of sales at VTech. Before VTech Holdings Limited acquired 100% of the share capital of Snom Technology, GmbH in a transaction that was completed in November of last year, Tommy was president of Snom, Inc., an American subsidiary of Snom Technology, GmbH.
In this exclusive interview, Tommy speaks candidly about what customers can expect from the two brands post-acquisition.
Topics: SIP Phones, Business Telephone System, VoIP, Trends, VTech, Snom
Part 2 of 2: Cloud communications offer many advantages, but some businesses benefit less than others
In Part 1 of this series, we reviewed some advantages of cloud-based unified communications (UC). Among other things, we emphasized the ease of use, streamlined functionality, and cost savings of this platform as compared with a similar on-site deployment. However, there are situations where cloud-based UC is less advantageous. In this article, we look at the prerequisites for using UC over the cloud as well as some specific examples.
Topics: Business Telephone System, VoIP, Total Voice Solution, Trends, Business Continuity, Productivity, Cloud
Part 1 of 2: The cloud-based UC trend and its business advantages
Topics: Customer Service, Outsourcing, VoIP, Trends, Cloud
There are many ways the IoT can leverage, and be leveraged by, VoIP systems to create a more productive workplace.
Topics: VoIP, SIP, Peripherals, Software Integration, Trends, Productivity
An SD-WAN can be up to 2.5 times less expensive than traditional WAN architecture.
One of the most challenging situations for networking professionals over the years has been how to interconnect remote sites and branch offices so users at all locations can enjoy the same quality of network and telephony services in a secure and timely manner. One way to do this is to duplicate all services at each location. However, this can become administratively unwieldly, not to mention prohibitively expensive.
The solution is the use of wide area networks (WANs), where centralized services like voice and data reside at headquarters and can be provided to the remote users as if they were all physically located inside the headquarters’ LAN (local area network). In this article, we look at the different ways to deploy WAN, as well as the problems solved and business benefits to be gained by using software-defined WANs (SD-WANs).
Topics: QoS, Total Voice Solution, Trends, Network Design, Cloud
